Jeffrey Birman

• Assist with Supervising and instructing employees on shift in proper performance of job duties to provide for the safety and security of guests, employees and property.
• Respond to and investigate all non-routine incidents in a supervisory capacity. Take appropriate action and complete all necessary notifications.
• · Monitors new hire progress and adjusts job coaching strategies to meet needs and navigate challenges.
• Train, inspect, and evaluate Security Officers for alertness, appearance, and proper performance while on duty and correct deficiencies.
• · Maintains levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• · Protects facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Demonstrated strong commitment to quality care through continuous training and development
• Executed well-informed critical decision making in high-pressure situations
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival
• Monitored patient status during ambulance transport and transfer

• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Oversaw equipment and vehicle upkeep to maintain emergency readiness.
• Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.

• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
• Maintained current knowledge of shelf and end cap plans to effectively merchandise products
• Stayed current on available products, store promotions and customer service policies to better shoppers

3.91 GPA

• Dean's List Fall 2012, Fall 2013, Fall 2014, Winter 2014