Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jeffrey Bishop

PLAINWELL,MI

Summary

Dynamic shop owner at Jeff Bishop with a proven track record in customer service and supplier negotiation. Expert in auto repair and diesel engine maintenance, I developed a loyal clientele and optimized inventory management, enhancing profitability and service quality. My proactive approach to market trends ensured sustained business growth and customer satisfaction.

Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.

Hardworking Mechanic successful at completing inspections, maintenance and repairs on all vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shop Owner

Jeff Bishop
08.2014 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Managed day-to-day business operations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Repaired and replaced worn and damaged components.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Retained accurate records of purchases, titles and sales.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Read and followed technical documentation to complete accurate repairs.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Performed emissions tests according to standard procedures.

Education

High School Diploma -

Parchment High School
Parchment, MI 49004
06-1983

Skills

  • Driving semi
  • Transmission
  • Auto repair
  • Diesel engine
  • Building motors
  • Mathematic
  • Supplier negotiation
  • Store maintenance
  • Customer service background
  • Marketing experience
  • Competitor analysis
  • Returns and exchanges
  • Technology adoption
  • Customer relations
  • Verbal and written communication
  • Client service
  • Service quality assurance
  • Profit and loss

Certification

  • AST - Advanced Service Technician
  • CST - Certified Service Technician
  • Licensed Diesel Mechanic 1983 - current
  • Auto Mechanic to see if 1979-current
  • Transmission Mechanic for automotive and Diesel transmissions
  • Electrical
  • Mechanisms
  • Front end
  • Rear end
  • scanners
  • High Levels of my job.
  • Mechanism

Languages

English
Professional Working

Timeline

Shop Owner

Jeff Bishop
08.2014 - Current

High School Diploma -

Parchment High School
Jeffrey Bishop