Jeffrey Bogacz
Elmhurst,IL
Summary
Experienced Building Operations Manager at Krenger Real Estate, adept at enhancing tenant satisfaction through effective communication and prompt issue resolution. Skilled in facilities management and tenant work order distribution, I successfully negotiated vendor contracts, optimizing costs while maintaining service quality. Proven ability to manage multiple properties, ensuring operational excellence and safety compliance. Coordinator of apartment rehab projects ensuring timely completion.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Building Operations Manager
Krenger Real Estate
01.1995 - 04.2025
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Enhanced security measures, significantly reducing incidents on property premises.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Knowledgeable in using management / maintenance software programs Workforce, Intuit, and AppFolio.
Education
Associate of Arts - Criminal Justice
McHenry County College
Crystal Lake, IL05-1992
Skills
- Work order management
- Emergency preparedness
- Facilities management
- HVAC systems
- Plumbing systems
- Coordinating repairs
- Maintaining equipment
- Grounds maintenance
- Maintenance planning
- Groundskeeping
- Building inspections
- Maintenance scheduling
- Plumbing repairs
- Building repairs
- Debris and snow removal
- Snow and ice removal oversight
Accomplishments
- Successfully coordinated and supervised team of 13 staff members.
Certification
- Dale Carnegie Leadership Training - March 2025
- HVAC certified Elgin Community College 2005
- Rinaii on demand water heater certification 2015
- EPA lead abatement training 2008
Timeline
Building Operations Manager
Krenger Real Estate
01.1995 - 04.2025
Associate of Arts - Criminal Justice
McHenry County College
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