Summary

Overview

Work History

Education

Skills

Timeline

Jeffrey Bogrette

Richville ,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

years of professional experience

Work History

Equipment Operator

Cj burt contractors inc

Fowler , NY

01.2022 - 11.2023

Transported material from one location to another using dump trucks and other vehicles.
Removed tools and machinery from job site to secure at end of shift.
Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.
Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Communicated with clients and studied plans and diagrams to establish work requirements.
Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
Used equipment to complete jobs quickly and correctly.
Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
Participated actively in weekly safety meetings held by the site manager.
Worked closely with surveyors, engineers and other personnel onsite during construction projects.
Assisted in the setup of job sites by laying out stakes, flags. per project specifications.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
Trained new employees in proper operation of heavy machinery according to company guidelines.
Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
Performed grading of site land and smoothed surfaces as part of projects or finish work.
Utilized GPS systems to accurately locate boundaries for excavation sites.
Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
Communicated effectively with team members regarding status updates on jobsite activities.
Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
Maintained equipment on-site with regular maintenance and repairs.
Loaded and moved dirt, rocks, equipment and materials.
Followed established procedures for safely operating machinery while adhering to company policies at all times.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Managed inventory of supplies and equipment necessary for daily operations.
Assisted in loading and unloading of materials from trucks and trailers.
Operated machinery on job sites to reduce accidents or injury.
Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
Put up and attached structural components and poured concrete to complete construction projects as scheduled.
Loaded and unloaded trucks with excavated material for transport to designated areas.
Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
Utilized various software and tools to streamline processes and optimize performance.
Completed day-to-day duties accurately and efficiently.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Completed routine maintenance and repair.
Achieved cost-savings by developing functional solutions to problems.
Recognized by management for providing exceptional customer service.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked effectively in team environments to make the workplace more productive.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Mental Health Technician

Claxton Hepburn

Ogdensburg, NY

04.2021 - 09.2021

Supported patients in developing life skills and independence through targeted interventions.
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Maintained accurate records of patient progress and treatment plans.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
Employed motivational interviewing techniques to encourage patient engagement in treatment.
Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
Actively participated in continuing education programs related to mental health care delivery.
Accompanied patients to medical and counseling appointments.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Documented patient interactions in compliance with HIPAA requirements.
Influenced patients' behavior with interaction, counseling or instruction.
Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Facilitated group therapy sessions, providing a supportive environment for patient interaction.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
Provided excellent service to patients through personable communication.
Recorded patients' health metrics using thermometers or blood pressure gauges.
Ensured a safe and secure environment for patients, adhering to facility safety protocols.
Maintained detailed records of patient progress and treatment outcomes.
Assisted patients in setting and achieving personal and therapeutic goals.
Developed positive relationships with patients while maintaining professional boundaries.
Participated in professional development workshops to stay current with mental health practices.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
Encouraged positive behaviors through rewards systems when appropriate.
Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
Tracked client movement on and off unit by documenting times and destinations.
Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Developed basic strategies to promote patient safety, wellness and independence.
Facilitated group therapy sessions under supervision of a mental health professional.
Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Utilized de-escalation techniques to manage and prevent patient crises effectively.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Led individual and group therapy supporting prescribed procedures.
Supervised visitors entering the facility according to established security protocols.
Aided patients in performing activities of daily living.
Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Supported clients in developing daily living skills such as budgeting money or time management.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Maintained accurate and detailed records of patient care, condition, progress, and concerns.
Restrained violent or suicidal patients using approved verbal or physical techniques.
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Managed household errands and other essential duties.
Maintained updated knowledge through continuing education and advanced training.
Managed inventory and supplies to ensure materials were available when needed.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Owner

Professional Grade Building Services

Richville, NY , NY

03.2011 - 12.2020

Implemented successful business strategies to increase revenue and target new markets.
Developed strategic plans to increase profitability and efficiency.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Ensured compliance with applicable laws and regulations related to business operations.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Monitored progress by establishing plans, budgets and measuring results.
Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Analyzed market trends to identify new business opportunities.
Set pricing structures according to market analytics and emerging trends.
Reviewed legal documents related to business operations.
Created effective business plans to focus strategic decisions on long-term objectives.
Developed policies and procedures for the organization.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Analyzed industry trends to develop competitive strategies.
Identified new opportunities for growth, expansion, and diversification.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Prepared staff work schedules and assigned team members to specific duties.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Forecasted customer demand to set prices or credit terms for goods or services.
Monitored performance of personnel against goals set forth by the company.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Implemented campaigns and promotions to help with developing goods and services.
Provided direction and guidance to employees.
Managed sales presentations to promote product and brand benefits.
Managed daily operations of business, including hiring and training staff.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Researched potential partners in order to expand services offered.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Mitigated business risks by working closely with staff members and assessing performance.
Hired and trained new department managers to increase team oversight and productivity.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Ensured compliance with local, state, and federal regulations.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Oversaw budgeting and financial management.
Implemented quality assurance processes to ensure product excellence.
Maintained relationships with existing clients by providing superior customer service.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Created marketing campaigns to attract new customers.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Led startup and creation of operational procedures and workflow planning.
Formed and sustained strategic relationships with clients.
Developed and implemented successful sales strategies to meet business goals.
Executed performance reviews to encourage improved productivity for team members.
Managed inventory and supplies to ensure materials were available when needed.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Updated and maintained databases with current information.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized various software and tools to streamline processes and optimize performance.
Identified needs of customers promptly and efficiently.
Achieved cost-savings by developing functional solutions to problems.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted testing of software and systems to ensure quality and reliability.

Education

High School Diploma -

James Madison High School

Norcross, GA

07-2006

Skills

Materials transportation
Construction management
Equipment testing
Worksite safety
Project estimation and bidding
Environmental compliance
Project management
Equipment operations
Site preparation

Following instructions
Daily reporting
Following project plans
Materials movement
Safety compliance
Load securement
Equipment inspections
Regulatory compliance
Construction quality standards

Timeline

Equipment Operator

Cj burt contractors inc

01.2022 - 11.2023

Mental Health Technician

Claxton Hepburn

04.2021 - 09.2021

Owner

Professional Grade Building Services

03.2011 - 12.2020

High School Diploma -

James Madison High School

Jeffrey Bogrette

Summary

Overview

Work History

Equipment Operator

Mental Health Technician

Owner

Education

High School Diploma -

Skills

Timeline

Equipment Operator

Mental Health Technician

Owner

High School Diploma -

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