Summary
Overview
Work History
Skills
Certifications Interests Volunteer
References
Certification
Timeline
Generic

Jeffrey Bowers

Nashville,TN

Summary

Seeking to join an established company that values respect, ethics, and best practices with extensive experience in residential and commercial construction mitigation, restoration, and reconstruction. As an Operations Specialist with 15 years of expertise in property mitigation and restoration for businesses in the Property Damage sector, optimize project goals and output by cultivating rapport with individuals. Skills include resolving complex problems, delivering innovative improvement strategies, and proficiency in Xactimate and Microsoft applications for efficient project management.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Consultant / Owner

936 Consulting LLC.
03.2023 - Current
  • Held contract role as interim National Vice President of commercial operations, overseeing the team that covered large commercial losses in excess of $20 million
  • Held the role of large-loss commercial construction manager for the Live Oak Restoration National Team and managed multiple multi-million dollar projects that were brought in on time and on budget.
  • Produced high-level estimating, oversite, and management of GC contractors, Hotel Management staff, and communication with daily field reports to the ownership group
  • Sourced and vetted qualified tradesmen and subcontractors for referral
  • Sourced specialized vendors and contractors for unique emergency response emergencies.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.
  • Negotiated prices and services with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with ahigh success rate.

Construction Division Manager

SERVPRO of Rutherford/Williamson/ Maury Giles
01.2020 - 01.2023
  • Oversee all aspects of the branch, including operations, marketing, sales, inventory, P&L, and employee resources
  • Reduced operational overhead and increased net profit
  • Set key performance indicators for all departments and the company
  • Communicated the company vision and served as a role model, mentor, and motivator for staff to meet all company goals
  • Established and administered employee compensation structures and administered ongoing performance reviews
  • Oversaw the hiring and training of all company employees
  • Managed and increased the effectiveness and efficiency of Support Services (HR, IT, and Finance) through improvements to each function and coordination and communication between support and business functions
  • Ensured company initiatives and policies are documented and followed through Q&A, internal audits, etc
  • Reviewed, approved, and monitored all departmental budgets to maximize revenues and manage expenses
  • Generated new business opportunities by identifying and fostering professional trade partner relationships and referrals.
  • Controlled costs by streamlining operations and reducing waste.
  • Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
  • Handled escalated complaints involving division operations and work of personnel under supervision.
  • Established clear and consistent policies and procedures.
  • Communicated and collaborated with stakeholders to achieve division objectives.
  • Set and oversaw division budgets in excess of $2.5 million per year.

Consultant / Co-Owner

J Squared Consulting
01.2018 - 01.2020
  • Advised company clients in recruiting and human resources
  • Sourced and vetted qualified tradesmen and subcontractors for referral
  • Contracted recurring work providers such as government entities, insurance professionals, real estate agents, etc...
  • For various restoration/construction-based companies
  • Efficiently designed and/or procured warehouse space, equipment, and vehicles for a new upstart
  • Attained improved multipliers from vendors and suppliers for multiple companies
  • Implemented business development strategies for various clients
  • Designed office administration documents, policies, and procedures per corporate guidelines for franchisees and non-franchised companies
  • Connected clients with needed branding, social media, community marketing, and advertising professionals.

General Manager

SERVPRO of Fort Collins & SERVPRO of Beverly Hills/Westwood/Bel Air/West Hollywood
01.2015 - 01.2018
  • Oversee all aspects of the branch, including operations, marketing, sales, inventory, P&L, and employee resources
  • Grew revenues from 900K in 2015 to 6.5mm in 2018 while reducing operational overhead and increasing net profit
  • Facilitated growth in existing revenue streams while successfully establishing new revenue sources
  • Set key performance indicators for all departments and the company
  • Communicated the company vision and served as a role model, mentor, and motivator for staff to meet all company goals
  • Established and administered employee compensation structures and administered ongoing performance reviews
  • Oversaw the hiring and training of all company employees
  • Managed and increased the effectiveness and efficiency of Support Services (HR, IT, and Finance) through improvements to each function and coordination and communication between support and business functions
  • Ensured company initiatives and policies are documented and followed through Q&A, internal audits, etc
  • Reviewed, approved, and monitored all departmental budgets to maximize revenues and manage expenses
  • Generated new business opportunities by identifying and fostering professional trade partner relationships and referrals.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.

General Manager

Paul Davis Restoration
01.2009 - 01.2015
  • Improved operational systems, processes, policies, and organizational planning
  • Grew revenues from 1.2M in 2011 to 5.M in 2017
  • Managed department budgets
  • Developed training procedures and programs for all staff while supervising and coaching office staff
  • Organized fiscal documents and strategies
  • Estimated both residential and commercial restoration and remodeling projects
  • Coordinated with engineers, architects, and the project management team
  • Maintained project budgets, bids, and job costing
  • Supervised and managed all subcontractors and vendors while establishing construction timelines.

Skills

  • Disaster Recovery Planning
  • Performance Tracking
  • Resource Allocation
  • Project Implementation
  • Team Leadership & Development
  • Project Management
  • Issue Resolution

Certifications Interests Volunteer

  • United States Marine Corps.
  • Community Volunteer - Realities for Children Charities
  • Realities for Children Volunteer of the Year Award
  • IICRC Certification WRT, Mold, Fire & Smoke, Xactimate, LEAD certified, BIOHAZARD trained
  • NIMS IS 100a, IS 100b, IS 200a, IS 200b, IS-00700a, IS-00800.b
  • Certified Emergency Recovery Manager

References

  • Jonathan Barber, VP of Construction Operations, 615-655-4445, Direct Report, Live Oak Restoration National Team
  • Chase Bisig, Restoration Mitigation Division Manager, 404-630-4134, Colleague, SERVPRO of Rutherford/Williamson/Maury Giles
  • Rocco Roberts, Owner, 970-689-8307, Past Employer, Home Defense Solutions
  • Jamie Kruger, Owner, 970-308-5369, Subcontractor Reference, Alpha Plumbing & Heating
  • Dave Mclaughlin, Project Manager, 970-556-0550, Personal Reference, The Corcoran Company
  • Craig Secher, President, 970-227-5282, Volunteer Reference, Realities for Children

Certification

  • Texas Adjuster License
  • IICRC Certifications
  • NIMS Certification

Timeline

Consultant / Owner

936 Consulting LLC.
03.2023 - Current

Construction Division Manager

SERVPRO of Rutherford/Williamson/ Maury Giles
01.2020 - 01.2023

Consultant / Co-Owner

J Squared Consulting
01.2018 - 01.2020

General Manager

SERVPRO of Fort Collins & SERVPRO of Beverly Hills/Westwood/Bel Air/West Hollywood
01.2015 - 01.2018

General Manager

Paul Davis Restoration
01.2009 - 01.2015

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Jeffrey Bowers