Summary
Overview
Work History
Education
Accomplishments
Affiliations
Timeline
Generic

Jeffrey Boyer

North Olmsted,Ohio

Summary

Highly motivated professional with years of Culinary Director and Management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, employees, residents, vendors, and clients while successfully managing administrative duties and budgets. Comfortable working independently as as a Senior Culinary Director and Culinary Director and also as the leader in a collaborative team environment. Residents', customers', and employee happiness is always priority number one and a virtue. While experience, cleanliness, and safety are number one-A and continual. Outstanding business acumen, logistics, leadership, and experience in fast-paced environments while exercising decisive judgment to meet and exceed organizational goals. I look forward to discussing this position with you further!

Overview

9
9
years of professional experience

Work History

Sous Chef

Vitalia Senior Living
North Olmsted, OH
11.2023 - Current
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Directed staff in the restaurant kitchen and field to maintain department objectives, standards, guidelines, and budget.
  • Developed daily specials utilizing seasonal ingredients.
  • Collaborated with the Culinary Director to create innovative dishes for special events.
  • Contributed to the successful execution of catered events from start to finish.
  • Adjusted recipes as needed to accommodate dietary restrictions or allergies.
  • Created a positive work environment by encouraging teamwork among staff members.
  • Resolved conflicts between kitchen staff members in an efficient manner.

Owner/Director

Marco's Pizza / Amerikraine Food
Lakewood, OH
10.2021 - 10.2023
  • Developed and implemented culinary standards, policies, and procedures.
  • Organized the inventory and purchase of food, equipment, and supplies to meet daily operational needs.
  • Passed all County Health Inspections with very minimal errors. If there were any errors took quick and immediate corrective action.
  • Trained and managed shop staff, including delegating tasks and scheduling shifts.
  • Planned in-store displays to attract shoppers and promote products.
  • Provided excellent customer service to ensure customer satisfaction.
  • Updated point-of-sale systems with accurate product information.
  • Managed employee schedules and assigned tasks and responsibilities to employees.
  • Operated the pizza oven, made fresh dough, prepped food, and ensured pizzas were cooked fresh to order.

Culinary Director

NASA Glenn Cafeteria / Amerikraine Food
Cleveland, OH
03.2018 - 03.2020
  • Senior Director of NASA, Cleveland Federal Courthouse, and Cleveland Juvenile Justice and implemented culinary standards, policies, and procedures.
  • Contract extended to March 2022, but service ceased March 2020 because of COVID.
  • Worked daily with Executive Chefs, Sous Chefs, and Line Cooks to create Culinary ideas, specials, and menus.
  • Provided guidance to staff members in proper food handling techniques and safety regulations while maintaining great relationships with the employees.
  • Created HAACP plans and served over 450 meals per day for the main NASA cafeteria and the Starbucks coffee cafe.
  • Developed and implemented policies, procedures, food workflow information, and food safety logistics to ensure compliance with local, state, and federal regulations. (see HAACP plan)
  • Improved NASA's food quality and productivity by streamlining systems and processes, while using the freshest ingredients in a scratch-to-table kitchen.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted regular staff meetings to discuss kitchen operations, menu changes, and customer feedback.
  • Maintained records of purchases, sales, inventories, recipes, and nutritional values of foods prepared in the kitchen.
  • Planned special meals and events for VIPs, astronauts, and dignitaries visiting the NASA Glenn premises.
  • Trained new employees in food safety and sanitation regulations.
  • Catered and developed menus for Astronaut, PIlot, and Engineering events and site picnic serving 2,300 employees in one day.
  • NASA Glenn had 3,000-4,000 people daily on site.

Culinary Director

Cleveland Federal Courthouse Cafeteria
Cleveland, OH
06.2015 - 03.2020
  • Created art and information for everyday menus, daily specials and personalized menus for each cafeteria. (See Menus 1 and 2)
  • Contract extended to January 2022, but service stopped March 16th 2020 because of COVID. Cafeteria opened again for short periods after March 2020.
  • Configured and set up hardware, software, and peripherals for point-of-sale systems. Set up menu items, specials, modifiers, prices, back office, and end-of-day totals.
  • Developed business plan and budget to maximize profitability.
  • Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items in a five-week and seasonal rotating food plan.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Monitored existing workflows for inefficiencies and performance issues.
  • Greeted customers, provided menus and answered questions about menu items.
  • Catered for Federal Judge's parties in the Courthouse, and catered for daily jury duty participants
  • Provided technical support and troubleshooting for point of sale systems.
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Facilitated communication between kitchen staff members regarding orders placed by customers.
  • Building had 900 - 1,000 people on a daily basis. Served Breakfast and Lunch

Culinary Director

Juvenile Justice Center / Amerikraine Food
Cleveland, OH
01.2017 - 02.2018
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Explained goals and expectations required of trainees.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Trained new employees to perform duties.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Bachelor of Arts - History

Southern New Hampshire University
Manchester, NH
02-2024

Associate of Arts - General

Lorain County Community College
Elyria, OH
01.2012

Accomplishments

  • USMC - Honorable Discharge 1995-1999
  • Manager In Charge Ohio ServSafe Certified 2018-2023
  • Person In Charge Ohio ServSafe Certified 2024

Affiliations

  • Spending time with family, enjoy working, sports and music.

Timeline

Sous Chef

Vitalia Senior Living
11.2023 - Current

Owner/Director

Marco's Pizza / Amerikraine Food
10.2021 - 10.2023

Culinary Director

NASA Glenn Cafeteria / Amerikraine Food
03.2018 - 03.2020

Culinary Director

Juvenile Justice Center / Amerikraine Food
01.2017 - 02.2018

Culinary Director

Cleveland Federal Courthouse Cafeteria
06.2015 - 03.2020

Bachelor of Arts - History

Southern New Hampshire University

Associate of Arts - General

Lorain County Community College

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Jeffrey Boyer