Proven to excel in high-pressure environments, I leveraged critical thinking and problem-solving skills at CSX Transportation to enhance operational efficiency and passenger satisfaction. My ability to maintain equipment and facilities, coupled with a knack for expressive communication, significantly contributed to on-time performance and safety standards.
Overview
10
10
years of professional experience
Work History
Conductor
CSX Transportaion
02.2024 - 10.2024
Made public announcements on routes and delays.
Communicated with train dispatchers to obtain and adjust directions.
Improved passenger satisfaction by consistently providing clear and timely announcements during train rides.
Communicated through various methods to conduct train movement.
Contributed to on-time performance by swiftly addressing any operational issues or delays.
Performed air brake and electrical connection coupling.
Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
Cut, switched and supervised loading and unloading of railcars.
Inspected train in motion and stationary to determine proper functionality.
Jail Officer
Piedmont Regional Jail Authority
09.2020 - 04.2021
Provided timely responses during emergencies, ensuring appropriate action was taken according to established procedures.
Enhanced facility safety through regular cell inspections and monitoring of inmate activities.
Completed required training courses regularly to stay current on industry best practices and maintain certifications.
Expedited processing times for new intakes through efficient data entry and document management practices.
Promoted positive relationships between staff and inmates by modeling professional behavior and treating all individuals with respect.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Built solid relationships with staff and residents to keep institution safe and secure.
Prepared reports to document incidents and violations.
Observed behavior of inmates individually and as group to spot conflicts and implement de-escalation tactics.
Communicated effectively with diverse populations of inmates, addressing individual needs while upholding security standards.
Maintained accurate records of inmate information, including disciplinary actions, medical needs, and daily activities.
Improved inmate behavior by implementing consistent disciplinary policies and maintaining clear communication.
Correctional Officer
Virginia Correctional Center For Women
10.2023 - 02.2024
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Made rounds at specified intervals and conducted head counts and roll calls.
Built solid relationships with staff and residents to keep institution safe and secure.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Prepared reports to document incidents and violations.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Loader
UPS
08.2023 - 10.2023
Loaded and unloaded materials onto and off of trucks for fast shipment.
Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Collaborated with team members to maintain efficient workflow.
Collaborated with team members, resulting in increased productivity and timely deliveries.
Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
Loaded and unloaded pallets quickly and safely, managing work load priorities.
Correctional Officer
Corecivic- La Palma
11.2022 - 06.2023
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Made rounds at specified intervals and conducted head counts and roll calls.
Built solid relationships with staff and residents to keep institution safe and secure.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Prepared reports to document incidents and violations.
Completed intake paperwork, fingerprints, and searches.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Received and accounted for personal possessions and determined inmate work assignments.
Interviewed inmates to obtain information and assess needs.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Laborer
Meridian Waste Solutions
06.2022 - 10.2022
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Performed general housekeeping and cleaning tasks.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Orderfiller
Walmart Distribution
06.2020 - 04.2021
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Followed orders precisely for correct items, sizes and quantities.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Picked and packed order items.
Coordinated efficient organization, palletizing and transportation of completed packages.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Laborer Operator
Triboro
06.2016 - 06.2018
Operated range of heavy equipment on regular basis with advanced skill.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Increased overall project safety by diligently adhering to established guidelines and promptly addressing potential hazards.
Enhanced project efficiency by consistently completing tasks within established deadlines and meeting quality standards.
Reduced equipment downtime by performing regular maintenance and troubleshooting issues as they arose.
Contributed to timely project completions with effective collaboration among team members and efficient task execution.
Demonstrated flexibility and adaptability by quickly learning new tasks or technologies as needed to keep pace with evolving industry requirements.
CAP Team 2 Associate
Walmart
08.2016 - 12.2016
Counted supplies in stock room and posted totals to inventory records using RF scanner.
Contributed to the achievement of store sales targets by ensuring timely restocking and maintaining a strong product knowledge base.
Collaborated with team members to complete tasks quickly, contributing to a well-maintained store environment.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Maintained store assets with effective loss prevention strategies.
Completed inventory accounts to keep records current and promote accurate ordering.
Greeted store customers and discussed needs.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Transported merchandise pallets to move in warehouse.
Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
Correctional Officer
Nottoway Correctional Center
12.2014 - 05.2016
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Made rounds at specified intervals and conducted head counts and roll calls.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Built solid relationships with staff and residents to keep institution safe and secure.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Prepared reports to document incidents and violations.
Completed intake paperwork, fingerprints, and searches.
Stocker
Walmart
03.2015 - 09.2015
Answered customer questions and provided detailed product information.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Coordinated efficient organization, palletizing and transportation of completed packages.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Greeted customers and directed to requested products.
Updated merchandise pricing to match new values and special promotional rates.
Pre-assembled containers to be easily selected by packing associates.
Kept work areas neat, clean and free from debris.
Stocked warehouse efficiently by comparing item numbers with storage locations.