Jeffrey Britton Jr.
Washington
Summary
Dynamic and adaptable, I honed my customer service and technical skills at New Samaritan Baptist Church, excelling in both food service and AV operations. My proactive suggestions significantly improved workflow, while my hands-on experience with cutting-edge technology enhanced operational efficiency. Known for outstanding communication and a strong work ethic, I consistently delivered exceptional customer satisfaction and support to my team.
Overview
3
3
years of professional experience
Work History
Food SHARE Intern
New Samaritan Baptist Church
01.2024 - Current
- Improved workflow processes through diligent observation of operations and offering suggestions for streamlining tasks.
- Assisted in menu development by providing input on popular dishes and identifying areas for improvement or innovation.
- Developed a keen understanding of food service operations through hands-on experience, observation, and constructive feedback from mentors.
- Delivered excellent customer service with prompt responses to questions or concerns, ensuring repeat patronage.
- Demonstrated flexibility by adapting to changing schedules, assignments, or responsibilities as needed within the internship role.
- Enhanced customer satisfaction by efficiently taking and serving food orders with accuracy and a positive attitude.
- Maintained clean and sanitary work stations by following strict health code guidelines and regularly sanitizing surfaces.
- Collaborated closely with other interns on group projects aimed at enhancing customer experience or improving operational efficiency.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Live Video Production Intern
New Samaritan Baptist Church
02.2022 - Current
- Training to operate robotic camera in live production
- Training to operate 4k floor camera in live production
- Setup and takedown of audio visual equipment
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Washington Latin, Middle School (PCS)
Washington DC Skills
- Positive attitude
- Fast learner
- Strong work ethic
- Computer skills
- Team oriented
- Customer service
- Interpersonal and social skills
- Fast-paced environment
- Friendly and outgoing
- Outstanding communication skills
- Attention to detail
- Patient care
Accomplishments
- Received the "Outstanding Youth Award" in 2023.
- Two Years in a row served as a "Youth Ambassador" in the Full Gospel Conference
- Summer Film Camp in 2023 "The Impact of Music" Light the Way Foundation
- Roller Skate Instructor during the Pandemic
Affiliations
- 100 Black Men Coalition
- Full Gospel Youth Ambassador
- Light The Way Foundation
Timeline
Food SHARE Intern
New Samaritan Baptist Church
01.2024 - Current
Live Video Production Intern
New Samaritan Baptist Church
02.2022 - Current
Washington Latin, Middle School (PCS)
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