Jeffrey Brock
Shawnee,OK
Summary
Proven Medical Biller with a track record at Curahealth Hospital / Pam Health, adept in claims processing and fostering team collaboration. Excelled in financial reporting and problem-solving, significantly enhancing operational efficiency. Skilled in regulatory compliance and attention to detail, consistently achieving management's strategic goals.
Overview
17
17
years of professional experience
Work History
Medical Biller
Curahealth Hospital / Pam Health
Oklahoma City, Oklahoma
08.2020 - 03.2023
- Utilized software programs include Microsoft Word, Excel, CPSI, Meditech, and WellSky.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Created monthly aging reports to identify delinquent accounts for review by management team.
- Submitted electronic claims to various insurance carriers.
- Prepared detailed financial reports as requested by management team.
- Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
- Applied HIPAA privacy and security regulations while handling patient information.
- Submitted appeals using provider portals and phone communication.
Business Assistant
Heartland Dental
Shawnee, OK
09.2013 - 06.2020
- Ensured work aligned with service levels agreed upon and patient requirements.
- Obtained insurance and verification of benefits.
- Followed procedures, documentation, instructions, and Audit & Business Controls guidelines from both the patient and the company.
- Applied core knowledge to effectively communicate sensitive or technical information, while adhering to regulatory guidelines.
- Collected, arranged, and input information into the database system.
- Managed the reception area by greeting visitors in a friendly manner.
Assistant Banking Center Manager II
MidFirst Bank
Shawnee, Oklahoma
03.2006 - 09.2013
- Monitored employee performance, and developed improvement plans.
- Managed opening and closing procedures, and recommended changes to enhance the efficiency of daily activities.
- Submitted reports to senior management to aid in business decision-making and planning.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Trained team members in successful strategies to meet operational and sales targets.
- Set and enforced policies focused on increasing team productivity, and strengthening operational efficiency.
- Assessed employee performance, and developed improvement plans.
- Protected company assets with strategic risk management approaches.
Education
High School Diploma -
Shawnee High School
Shawnee, OK05-1998
Skills
- Claims processing
- Financial reporting
- Regulatory compliance
- Problem solving
- Team collaboration
- Attention to detail
- Accounts receivable
- Insurance collections
Timeline
Medical Biller
Curahealth Hospital / Pam Health
08.2020 - 03.2023
Business Assistant
Heartland Dental
09.2013 - 06.2020
Assistant Banking Center Manager II
MidFirst Bank
03.2006 - 09.2013
High School Diploma -
Shawnee High School