Jeffrey Brown
Arleta,CA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
15
15
years of professional experience
Work History
Manager
Jeff's Auto Repair
Los Angeles
05.2010 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Ensured compliance with environmental regulations during the disposal of hazardous materials.
- Advised on the purchase of new equipment and upgrades, based on technical expertise and operational needs.
- Maintained inventory of parts and supplies, ordering new items as necessary to complete repairs.
- Tracked repairs made, labor time and parts used to calculate bill.
- Coordinated with suppliers to order replacement parts as needed.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Led a team of three technicians, ensuring high productivity and excellent customer service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Assisted fellow mechanics when necessary during complex repairs.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Tested components with appropriate instruments to ensure proper operation.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Maintained accurate records of work performed in accordance with company standards.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conducted test drives before and after repair services.
- Planned work procedures using charts, technical manuals and experience.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Followed manufacturer specs when using the torque wrench.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Used oxy-acetylene torches to cut, bend or straighten metal objects as required.
- Cut materials such as steel plates, tubes, bars, angles, channels using hand tools and power saws.
- Repaired worn parts of metal products by welding on extra layers of metal.
- Fabricated custom parts from raw materials using manual machining equipment.
- Operated welding machines to fabricate and assemble metal components.
- Cleaned fuel tanks in order to remove any dirt or debris that may be present.
- Performed welding repairs to metal components such as frames, brackets and mounting plates.
- Performed grinding operations using grinders or buffers to smooth surfaces after welding.
- Operated, calibrated and performed preventative maintenance on fabrication machines.
- Operated drill press to bore, ream, countersink and counterbore holes in metal parts according to specifications.
- Fabricated new metal parts using drill presses and engine lathes.
- Checked dimensions of parts using micrometers, calipers and other measuring devices.
- Set up and operated hydraulic presses to shape, form, or separate components of materials such as plastic, rubber, or metal.
- Assisted in training new operators on how to use machinery safely and efficiently.
- Experience in installing Heli-Coils and Time-Serts.
- Experience chasing and tapping threads.
- Installed new components such as fuel injectors, turbochargers, alternators and starters.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Fabricated custom parts out of sheet metal when OEM replacement parts were unavailable.
- Rebuilt engine components such as cylinder heads, camshafts, crankshafts and connecting rods.
- Tested electrical wiring harnesses for continuity before reconnecting them to the vehicle.
- Operated test meters and soldering equipment to replace electrical components and wiring.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Adjusted clutch cables and linkage when needed to ensure proper operation of clutch assembly.
- Repaired hydraulic systems including pumps, cylinders, valves, motors, hoses and fittings.
- Dismantled steering columns and replaced defective parts such as universal joints and tie rod ends.
- Disassembled engines to inspect internal components for wear or damage due to overheating or lack of lubrication.
- Performed minor and major engine repairs, including timing belt replacements, head gaskets, and valve jobs.
- Assembled complete drivetrain assemblies from component parts utilizing hand tools and power tools.
- Removed and replaced engine components such as oil pans, gaskets and timing belts.
- Utilized hoists and jacks to safely lift heavy objects during repair process.
- Cleaned various parts with solvents prior to reassembly.
- Installed accessories such as radios and air conditioning units on vehicles.
- Read and interpreted technical details such as schematics, manuals and drawings.
Driver
City 2 City Towing
Los Angeles
08.2017 - 12.2018
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Inspected cargo for accuracy and completeness prior to delivery.
- Loaded and unloaded freight using appropriate equipment and tools safely.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Maintained accurate daily logs of travel activities.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Delivered vehicles that were being transported cross-country.
- Kept vehicle clean and presentable to maintain solid company reputation.
Education
High School -
Birmingham High School
Lake Balboa01.2010
Skills
- Team leadership
- Quality control
- Strong communication
- Customer service
- Parts ordering
- Ability to work independently
- Ability to work as a team
- Ability to follow detailed instructions
- Experience using mechanical tools
- Experience using torque wrenches
- Experience using micrometers
- Employee training
- Inventory management
- Technical diagnostics
- Data analysis
- Quality assurance
- Project management
- Effective communication
- Time management
- Goal setting
- Decision-making
- Coaching and mentoring
- Project planning
- Expense tracking
- Resource allocation
- Complex Problem-solving
- Business development
- Task delegation
- Verbal and written communication
- Parts cleaning
- Cooling system service
- Electrical troubleshooting
- Exhaust system repair
- Experience using a hydraulic press
- Experience using a drill press
- Experience with hand and power tools
- Experience using torque wrenches
- Tire and wheel service
- Suspension systems
- Engine repair
- Systems troubleshooting
- Detailing and cleaning
- Electrical system rewiring
- Air conditioning systems
- Heating systems
- Diagnostic procedures
- Road-worthiness evaluations
- Troubleshooting skills
- Fluid exchanges
- Welding and fabrication
- Soldering
- Safety compliance
- Physical stamina
Languages
- English
- Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Driver
City 2 City Towing
08.2017 - 12.2018
Manager
Jeff's Auto Repair
05.2010 - Current
High School -
Birmingham High School
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