Adept pharmacy manager with a proven track record dedicated to enhancing patient care through meticulous prescription management and robust customer service. Excelled in medication dispensing accuracy and patient education, fostering strong healthcare relationships. Achieved continuous quality improvement in care, leveraging team-building skills and comprehensive drug knowledge.
Dedicated with over 12 years of experience ensuring accuracy in reviewing, processing and dispensing of medications in alignment with orders.
Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality.
Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
12
12
years of professional experience
Work History
Clinical Pharmacy Manager
Tampa Family Health Centers
12.2024 - Current
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Establish and maintain effective communication with pharmacy team, physicians , nurses and front staff to promote the highest quality treatment and patient care.
Manage drug inventory including ordering all medications, shopping for low cost alternatives, and returning soon to be expired medications.
Order and maintain pharmacy supplies and kept check on inventory levels.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Complete 400-500 prescriptions daily with team of 3-5 technicians/intern
Pharmacist
CVS Pharmacy
06.2013 - 08.2024
Managed high volume of prescriptions daily while maintaining excellent customer service and accuracy.
Developed relationships with healthcare providers to optimize patient care and medication adherence.
Maintained appropriate drug records and completed state counts on controls and drug usage reports as necessary.
Reviewed prescriptions to confirm appropriate drug selection, dosing and addressing drug interactions.
Interpreted prescription orders, dispensed and counseled patients on meds, interactions, side effects.
Educated patients about possible drug interactions and gave special administration instructions if necessary.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Maintained up-to-date knowledge on emerging pharmaceutical trends, attending conferences and continuing education courses.
Filled and verified over 300 prescription per 8 hour shift completely independently during overnight shifts.
Education
Doctor of Pharmacy - Pharmacy
University of Florida
Gainesville, FL
05.2013
Bachelor of Science - Biomedical Engineering
University of South Florida
Tampa, FL
12.2008
Skills
Customer Service and Communication Skills
Prescription Verification
Drug Inventory Management
Medication Dispensing and Accuracy
Time Management/ Maximizing Efficiency
Team Building and Operate Independently
Patient Counseling and Education
Maintaining Records/ Organization and Filing
Interprofessional collaboration
Pharmacy operations management
Training and mentoring
Insurance billing and auditing
Interests
Researching new and upcoming medications and treatment strategies
Physical fitness, weight training, overall physical and mental health and wellness
Diet and nutrition
Cooking for friends and family at events and gatherings
Road Trips with friends and family
Personal Development and Self-Improvement
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Clinical Pharmacy Manager
Tampa Family Health Centers
12.2024 - Current
Pharmacist
CVS Pharmacy
06.2013 - 08.2024
Doctor of Pharmacy - Pharmacy
University of Florida
Bachelor of Science - Biomedical Engineering
University of South Florida
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