Jeffrey Burchfield

• Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
• Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
• Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
• Improved dispatch efficiency by implementing new scheduling and routing strategies.
• Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
• Reported to management operational activities and maintained current records.
• Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
• Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
• Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.

• Maintained compliance with all regulations, avoiding fines and penalties for the organization.
• Managed a team of drivers, providing support and guidance to improve performance and productivity.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.

Managed and supervised operations and deliveries of portable wharehouse consisting of 65 plant employees and 21 drivers over a 5 state area. Making sure all drivers followed DOT guidelines.