Jeffrey Burley

St. Louis,MO

Overview

years of professional experience

Lumeris Outcomes, LLC

01.2013 - Current

Provide 100% uptime by the daily performance of managing block, NAS and object storage- 6PB storage infrastructure, using vendor specific storage management tools, this includes storage provisioning and reclamations
Consistently maintains a 99% SLA on ServiceNow incident tickets, this assures great system reliability and outstanding customer support
Converted two complex separate backup infrastructure systems into one highly efficient and reliable data protection infrastructure using AWS cloud storage for long term retention, providing 100% SQL and file system recovery, saving the company unsee revenue loss from system downtime
Twenty to thirty % of my job is focused on developing new and updating older storage and backup infrastructure runbooks, this allows for knowledge transfer when staff changes occur, thus providing a stable and highly efficient storage operations team
Provide after-hours and weekend support and participate in on-call rotation (24X7), saving the company money from using contractors to perform this support function after hours operations
100% committed to protecting the integrity, security and privacy of Lumeris's critical business data, greatly reducing the chances of data breaches.

Strategic Staffing Solutions (S3) Contractor @ Monsanto

05.2013 - 11.2013

Responsible for providing 100% update for NetApp NAS infrastructure, NFS shares for VMWare environment and flat file systems for Linux servers, as well as CIFS shares for the windows environment
Provided over 95% SLA for daily storage provisioning for NetApp, EMC VNC, Clariion CX's and Dell Equallogic, so internal business groups could continue to operated at close 100% efficiency, providing superior customer service.

Charter Communications, Inc (now known as Spectrum)

02.2007 - 05.2013

Provided 95% SLA for storage data management, provisioning and reclaims using Hitachi storage management tools on the tier1, tier2 and tier3 storage platforms, so internal business could continue to operate at their highest possible efficiencies
Since the storage team was so small, I proactively recommended changes to procedures which resulted in operational optimization, thus saving Charter money from needing additional storage administrator personnel
Was very active and involved with the planning, approval, implementation and migration to the new Hitachi storage infrastructure from EMC storage saving the company thousands of dollars in EMC support costs.

Strategic Staffing Solutions (S3) Contractor @ Monsanto

05.2013 - 11.2013

Lumeris Outcomes, LLC

01.2013 - Current

Charter Communications, Inc (now known as Spectrum)

02.2007 - 05.2013