Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
39
39
years of professional experience
Work History
Detention Service Officer
United States Marshal Service
Tucson, Arizona
06.2023 - Current
Coordinated with other departments regarding inmate health care needs.
Managed and monitored inmates in a detention facility, ensuring their safety and security.
Enforced rules within the facility to maintain order among inmates.
Attended court proceedings with prisoners as required by law enforcement personnel.
Investigator2
Arizona Department of Economic Security
Tucson, AZ
11.2022 - 06.2023
Wrote and submitted [Number] case reports to advisors.65
Identified needs of customers promptly and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Understood and followed oral and written directions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Police Detective
Tucson Police Department
Tucson, AZ
10.1993 - 06.2021
Collected and analyzed intelligence information in relation to investigations.
Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.
Successfully processed hundreds of tips while receiving information and initiating investigations for speedy resolutions.
Managed investigations and prepared criminal cases for court.
Conducted investigations of suspects and interviewed witnesses to obtain statements.
Produced and submitted accurate and detailed reports to complete files and support criminal cases.
Corrections Officer
Pima County Sheriff s Department
Tucson, AZ
04.1990 - 10.1993
Attended regular trainings and maintained appropriate certifications.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Processed all required forms for new facility admissions and submitted copies to maintain official records.
Provided testimony in court when called to testify.
Security Police Officer
United States Air Force, USAF
Minot, ND
12.1985 - 04.1990
Applied extensive training in law enforcement and combat tactics to protect stateside and international bases.
Detected and reported unauthorized personnel and activities.
Monitored and investigated suspicions persons and situations and unusual activities.
Education
High School Diploma -
Flowing Wells High School
Tucson, AZ
05.1984
Some College (No Degree) -
Pima Community College
Tucson, AZ
Skills
Fraud Assessment
Planning & Organizing
Friendly, Positive Attitude
Problem Resolution
Timeline
Detention Service Officer
United States Marshal Service
06.2023 - Current
Investigator2
Arizona Department of Economic Security
11.2022 - 06.2023
Police Detective
Tucson Police Department
10.1993 - 06.2021
Corrections Officer
Pima County Sheriff s Department
04.1990 - 10.1993
Security Police Officer
United States Air Force, USAF
12.1985 - 04.1990
High School Diploma -
Flowing Wells High School
Some College (No Degree) -
Pima Community College
Similar Profiles
James HydeJames Hyde
Intern at United States Marshal ServiceIntern at United States Marshal Service
District Security Officer at United States Marshal Service/Department of JusticDistrict Security Officer at United States Marshal Service/Department of Justic