Jeffrey Cadavid
Denville,NJ
Summary
Adept at enhancing pharmacy workflows and customer service, I leveraged problem-solving skills and bilingual abilities at Walmart Inc. to improve service delivery and operational efficiency. My expertise in confidentiality, coupled with strong analytical skills, significantly contributed to a streamlined pharmacy operation, having these extra skills and experience matched with my financial studies make me a great asset for a company in need of a well versed and ambitious worker and student.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walmart.Inc
08.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 200 daily prescriptions in a high-volume pharmacy environment.
Customer Service Cashier
Walmart Inc.
03.2022 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
BBA - Finance
Kean University
Union, NJ06-2028
Skills
- Problem-solving skills
- Bilingual in Spanish and English
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Math skills and analytics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Walmart.Inc
08.2024 - Current
Customer Service Cashier
Walmart Inc.
03.2022 - 08.2024
BBA - Finance
Kean University
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