Summary
Overview
Work History
Education
Skills
Interests
Timeline
StoreManager

Jeffrey Casey

Menlo Park

Summary

Professional Store Manager bringing extensive experience in retail settings and customer engagement. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

8
8
years of professional experience

Work History

Store Manager

Goodwill Industries Of California
04.2019 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Resolved customer concerns in a professional respectful manner.
  • Drove store sales using analytic data, reports and weekly dashboards.
  • Promote and foster a culture of acceptance and welcoming to all people
  • Performed payroll and scheduling for my team of 30
  • Capable of pivoting and flexing day to day needs to ensure store success
  • Responsible for interviewing applicants and onboarding new employees
  • Clear understanding of daily store operations and actively seeking opportunities to improve and run more efficiently
  • Maintained daily communication with all pertinent departments within the organization to receive support needed for my stores daily operations.
  • Helped team members improve themselves through cross training different departments and personal improvement plans with weekly check ins.
  • Involved in 4 store resets including my own, setting stores up to new standards


Shipping and Receiving Associate

VRS
09.2017 - 04.2019
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
  • Prepared Bill of Lading for outgoing shipments
  • Forlift certified
  • Organized warehouse to standards ensuring product was properly in place so orders can be streamlined efficiently
  • Immediately report safety hazards to my direct supervisor to ensure a safe work environment
  • Used teamwork when moving heavy items.
  • Assigned as designated bob tail truck driver responsible for delivering shipments and picking up raw product for the warehouse.

Education

High School Diploma -

Menlo Atherton
Atherton, CA
06-2011

Skills

  • Customer service management & Problem solving
  • Multitasking and organization
  • Team work & Team building
  • Training and mentoring
  • Store operations
  • Data analysis
  • Proactive Mindset
  • Team leadership and coaching
  • Outstanding communication skills
  • Inventory management
  • Recruitment and hiring
  • Work Planning and Prioritization

Interests

I enjoy living a healthy lifestyle, weightlifting and doing cardio five times a week I take pride in encouraging fellow gym members to reach their fitness goals by helping them maintain correct form to prevent injury and motivating them when they feel challenged and want to give up Additionally, I assist them cultivating a healthy habit of exercise by sharing my experiences and giving advice

Timeline

Store Manager

Goodwill Industries Of California
04.2019 - 03.2025

Shipping and Receiving Associate

VRS
09.2017 - 04.2019

High School Diploma -

Menlo Atherton
Jeffrey Casey