Jeffrey Cast
Urbana,Illinois
Summary
Results-driven professional with extensive experience in healthcare management. Proven ability to supervise clinical staff, enhance communication among multidisciplinary teams, and implement effective patient care plans. Committed to improving clinical outcomes and ensuring compliance with healthcare regulations.
Overview
2022
2022
years of professional experience
Work History
Clinical Care Manager
Luther Oaks, a Lutheran Life Community
Bloomington, Illinois
12.2016 - 11.2021
- Coordinated communication between physicians, nursing staff, patients, and families to facilitate the delivery of healthcare services.
- Developed educational materials regarding best practices in clinical care management for use by staff members.
- Facilitated appropriate referrals for specialized treatments or services as needed.
- Monitored patient progress through documentation review, lab results, and other data sources.
- Developed and implemented patient care plans based on physician orders, assessments, and evaluations.
- Ensured compliance with applicable laws, regulations, accreditation standards, policies and procedures related to clinical care management activities.
- Managed patient caseloads according to established guidelines while ensuring timely completion of paperwork.
- Participated in performance improvement activities within the department by providing feedback on processes and procedures.
- Provided guidance and support to medical personnel regarding clinical decisions related to patient care.
- Assisted with developing innovative strategies for improving overall quality of care across all departments.
- Conducted regular meetings with multidisciplinary teams to ensure quality of patient care.
- Performed chart audits on a periodic basis in order to evaluate accuracy of documentation completed by clinicians.
- Educated patients on available resources for managing their conditions both inside and outside the facility setting.
- Maintained a safe work environment by adhering to safety protocols established by the organization.
- Assessed physical and mental health needs of patients in order to develop individualized treatment plans.
- Collaborated with community partners such as social service agencies and home health providers to coordinate resources for patients in need of additional support services.
- Provided direct supervision of clinical staff including scheduling assignments, conducting performance reviews, evaluating job competency levels.
- Handled crisis situations with exceptional tact, enacting best possible interventions for service and support.
- Provided clinical oversight for many patients.
- Oversaw clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes were fully compliant with new healthcare law requirements.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
Send shift charge nurse
McLean County Nursing Home
Normal, Illinois
09.1994 - 12.2016
- Assisted in the development and implementation of departmental policies and procedures.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Ensured that all documentation was completed accurately according to established policies and procedures.
- Performed health education activities with patients to promote understanding of medical condition and self-care skills.
- Managed inventory of medical supplies and equipment.
- Assisted with admission and discharge planning for assigned patients.
- Monitored patient progress and adjusted care plans accordingly.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Supervised Licensed Practical Nurses and Certified Nursing Assistants.
- Evaluated patient outcomes against established standards of care.
- Monitored vital signs, medication administration, and fluid balance for assigned patients.
- Implemented safety protocols when administering medications or performing treatments.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Ensured compliance with infection control protocols throughout the facility.
- Maintained accurate records of all treatment interventions provided to each patient.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Coordinated and performed patient admissions, transfers and discharges.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management, and appropriate nursing interventions.
- Complied with OSHA programs, maintaining safe and clean working environment.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Educated patients, caregivers and families on diagnoses, treatment and disease prevention.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Oversaw medication administration, monitored distribution and documented responses.
- Met with administrator to discuss patient care status, issues, and information.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Director of Nursing
Prairie Winds Urbana
Urbana, IL
- Collaborated with clinical staff to develop best practices for utilizing new technologies within the organization.
- Facilitated interdisciplinary meetings focused on optimization of electronic medical record systems.
- Performed ongoing evaluation of current informatics processes to identify potential areas of improvement.
- Conducted regular system audits to ensure accuracy of patient data and compliance with HIPAA regulations.
- Monitored performance metrics related to EHR and EMR systems to ensure they were meeting quality standards.
- Developed an effective communication plan between IT teams and other stakeholders throughout the organization.
- Oversaw development projects related to creating custom applications that integrated with existing clinical systems.
- Participated in conferences, seminars, and workshops related to healthcare informatics topics.
- Informed local, state, national and international health policies on information management and communication.
- Collaborated with management in multiple departments to drive clinical process change initiatives.
- Collected, recorded and analyzed data related to nursing care of patients.
Education
Licensed Practical Nurse - Licensed Practical Nurse
Capital Are School of Practical Nursing
Springfield, IL08-1992
High School Diploma -
Olympia High School
Stanford, IL05-1986
Some College (No Degree) - Elementary Education
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Care plan development
- Patient assessment
- Clinical compliance
- Data analysis
- Health education
- Crisis management
- Staff supervision
- Problem resolution
- Performance evaluation
- Emotional support
- Inventory management
- Family therapy
- Clinical assessment
- Staff education and training
- Effective customer communication
- Direct patient care
- Detailed records and reporting
- Care coordination
- Quality assurance controls
- Discharge planning
- Patient assessments
- Medical records management
- Case management
- Healthcare management
- Patient assistance and service
- Substance abuse treatment
- Lab specimens and collections
- Coaching and training
- Medication management
- Chronic disease management
- Staff management
- Behavioral health
- Diagnostic test ordering
- Diagnostic test evaluations
- Physician assistance
- Treatment room preparations
- Electronic health records
- EMR / EHR
- Clinical supervision
- Patient management
- Patient interviews
- Emergency situational awareness
- Managing patient cases
- Patient care and education
- Nursing protocols
- Patient care management
- Quality control
- Medical procedures
- Operations oversight
- Staff scheduling
- Organizing staff schedules
- Patient health education
- Unit-based shared governance
- Patient education
- Team leadership
- Conflict management
- Time management
- Specimen collection
- Care plan management
- Patient monitoring
- IV management
- Catheter care
- Chart review
- Clinical judgment
- Compassionate care
- Nursing operations
- Medication administration
- Airway management
- Vital signs monitoring
- Heartsaver first aid (first aid)
- Intake and discharge
- Psychiatric nursing
- Treatment plan modification
- CPR certification
- Emergency diagnostics
- Problem-solving
- Patient and family advocacy
- Heartsaver CPR AED
- Insulin medication assistance
- Training staff
- Monitor vital signs
- Safety protocols
- Critical thinking
Timeline
Clinical Care Manager
Luther Oaks, a Lutheran Life Community
12.2016 - 11.2021
Send shift charge nurse
McLean County Nursing Home
09.1994 - 12.2016
Director of Nursing
Prairie Winds Urbana
Licensed Practical Nurse - Licensed Practical Nurse
Capital Are School of Practical Nursing
High School Diploma -
Olympia High School
Some College (No Degree) - Elementary Education
Southern Illinois University, Carbondale
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