Jeffrey Chenard
Olympia
Summary
Solution-oriented U.S. Army Officer with top-secret clearance and over 22 years of experience in operations planning, process improvement, and resource optimization. Expertise in assembling and leading multidisciplinary teams, fostering collaboration across various units to drive high-stakes projects while identifying and nurturing top talent. Proven ability to represent the U.S. military internationally, enhancing partnerships with counterparts in Australia, Japan, the Philippines, and Thailand through a diplomatic and culturally aware leadership approach. Seeking a new challenge as an Operations Manager, focused on orchestrating complex projects to bolster strategic objectives while improving process efficiency.
Overview
16
16
years of professional experience
Work History
Deputy Director of Operations & Chief of Plans
U.S. Army
05.2023 - Current
- Directing planning efforts for 10 exercises to ensure logistical support to I Corps units and preparing them to transport personnel & equipment from the continental U.S. to the Indo-Pacific.
- Spearheading the Sustainment Task Force in the Philippines, delivering 600+ pieces of equipment and 2500 Soldiers to their training areas, and maintaining logistical with meticulous supply chains of food, fuel, and water.
- Synchronizing with the U.S. embassies in the Philippines and Thailand to import all equipment, including highly regulated products like ammunition, weapons, and medical supplies.
- Orchestrating the U.S. Army's role in the Trilateral Ground Operations Coordination Center in Japan alongside Japanese & Australian service members to demonstrate the ability to quickly mobilize 22K Soldiers and 5K pieces of equipment through Tokyo to staging areas.
- Coordinated logistics operations to ensure timely delivery of supplies and equipment.
Deputy Director of Operations
United Nations
10.2022 - 04.2023
- Oversaw a multinational military force in Mali and synchronized its protection assets, information operations, and logistical requirements to ensure the safety and sustainability of service members conducting peacekeeping activities.
- Implemented Process improvements with the Establishment of the Patient Evacuation Coordination Center to reduce casualty evacuation timelines by over 50%.
- Trained 400+ multinational service members to reduce medical support timelines by implementing procedures for requesting casualty evacuation.
- Collaborated with cross-functional teams to develop strategic initiatives enhancing service delivery.
- Directed operational workflows, optimizing resource allocation and improving overall efficiency.
Operations Planner
U.S. Army
08.2020 - 10.2022
- Developed operational plans to enhance logistical efficiency across multiple missions to include a multinational event in Thailand for 2000+ U.S. military personnel in cooperation with Indonesia, Japan, Singapore, and Thailand.
- Ensured continuity during the pandemic by enforcing health & safety recommendations and executing the base's drive-through vaccine rollout to inoculate 10K service members, families, and civilians.
- Planned and resourced the deployment and readiness of 500+ soldiers to reinforce worldwide missions and ensured all personnel and equipment were prepared to mobilize immediately.
- Coordinated supply chain operations to ensure timely delivery of essential resources.
Deputy Director
U.S. Army
06.2019 - 07.2020
- Coordinated operations across multiple team functions to enhance mission effectiveness.
- Operationalized health, training, and equipment readiness for a 270-soldier battalion.
- Deployed a Crisis Action team to Kuwait in 96 hours to prepare for escalated tensions with the Iranian Regime in the aftermath of the assassination of Qasem Soleimani.
- Mentored team members, fostering professional development and enhancing leadership skills within the unit.
Executive Manager
U.S. Army
01.2017 - 06.2019
- Facilitated the Interception of over 2.5K illegal weapons and 5K kilograms of illicit drugs from a maritime vessel in the Red Sea headed to Yemen.
- Streamlined training and deployment processes for Civil Affairs Teams to accelerate preparation time by 20%.
- Expanded operational capabilities in Central America with initiatives that mapped critical smuggling networks and enabled partner nations to combat terrorism and human, arms, and narcotics trafficking.
- Set conditions for U.S. Naval Forces to develop three field hospitals for treating locals and gathering civil information from communities along the Central American Pacific Coast.
Assistant Director of Force Modernization
U.S. Army John F. Kennedy Special Warfare Center & School
08.2014 - 05.2015
- Supported training design operations for Civil Affairs candidates, enhancing instructional delivery and participant engagement.
- Gained buy-in from leadership to fund the plan with an initial $60M investment with continuous resource allocation YoY.
- Secured additional funding for programs to immerse personnel into 30+ languages and cultural contexts to enable them to build stronger rapport with local partners worldwide.
Training with Industry Fellow
Research Triangle Institute (RTI)
01.2013 - 01.2014
- Selected for a competitive placement to share a military perspective with private-sector entities to synchronize efforts on joint ventures that expand locals' access to food, shelter, and other vital resources in Iraq & Afghanistan.
Civil Affairs Team Leader
U.S. Army, 96 Civil Affairs Battalion
01.2011 - 01.2013
- Directed assessments to identify vulnerabilities, improve resource allocation, and refine operational planning.
- Collaborated with local tradespeople to construct housing for civil affairs personnel out of mud and used lumber, lived among a rural Afghan village's population, earned their trust, and utilized gathered intelligence to identify Taliban bases.
- Sparked collaboration among the Afghan Government and NGOs to introduce a cellular tower in a secure location to expand the valley's coverage and then protect it from the Taliban.
Civil Military Operations Center Chief
U.S. Army, 96 Civil Affairs Battalion
01.2010 - 01.2011
- Monitored operations 90 days before and after execution to gather insights on impacts and violence and discovered that low-budget community-based initiatives had far broader positive outcomes than multimillion-dollar projects with more ambitious scale.
Education
Master of Science - Defense Analysis
Naval Postgraduate School
Master of Arts - Public Administration
Webster University
Bachelor of Science - Business Administration
University of Arizona
Skills
- Interpersonal: Cross-Functional Leadership Public Speaking Cross-Cultural Communication Mentorship & Coaching Conflict Resolution Client Service Negotiation Advising Top-Level Decision makers
- Operations management: Resource allocation Scheduling Workforce Planning
- Expertise: Project & Program Management Intelligence Gathering & Analysis Capability Delivery & Implementation Change Management Data-Driven Decision-Making Cost/Benefit Reports Defense Industry Trends Training Assessments INFOSEC Joint Training Program (JTP) JELC Doctrine & Processes
- Tools: Microsoft Office (Word, Excel, PowerPoint) Data Mining Tools Information Storage & Security System
Timeline
Deputy Director of Operations & Chief of Plans
U.S. Army
05.2023 - Current
Deputy Director of Operations
United Nations
10.2022 - 04.2023
Operations Planner
U.S. Army
08.2020 - 10.2022
Deputy Director
U.S. Army
06.2019 - 07.2020
Executive Manager
U.S. Army
01.2017 - 06.2019
Assistant Director of Force Modernization
U.S. Army John F. Kennedy Special Warfare Center & School
08.2014 - 05.2015
Training with Industry Fellow
Research Triangle Institute (RTI)
01.2013 - 01.2014
Civil Affairs Team Leader
U.S. Army, 96 Civil Affairs Battalion
01.2011 - 01.2013
Civil Military Operations Center Chief
U.S. Army, 96 Civil Affairs Battalion
01.2010 - 01.2011
Master of Arts - Public Administration
Webster University
Bachelor of Science - Business Administration
University of Arizona
Master of Science - Defense Analysis
Naval Postgraduate School
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