Accomplished project manager recognized for enhancing operational efficiency through meticulous project coordination and resource management. Committed to delivering exceptional customer experiences by proactively addressing client needs and fostering collaborative relationships.
Work History
Project Manager
1 Year 9 Months
LMI Construction | 06.2024 - 03.2026
Coordinated project schedules to ensure timely completion of construction tasks.
Monitored project budgets and resource allocation for optimal efficiency.
Collaborated with subcontractors to maintain quality standards and compliance.
Assisted in the implementation of safety protocols on job sites.
Facilitated communication between team members and clients to resolve issues promptly.
Conducted site inspections to assess project adherence to specifications.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
F&B Manager
5 Years 11 Months
Quail Hollow Country Club | 05.2018 - 04.2024
Directed daily operations of food and beverage departments, ensuring smooth workflow and exceptional service quality.
Developed and implemented staff training programs to enhance service standards and operational efficiency.
Collaborated with kitchen team to create seasonal menus, incorporating member feedback for improved dining experiences.
Managed vendor relationships, negotiating contracts to optimize cost efficiencies while maintaining quality standards.
Established a loyal customer base by delivering exceptional service and consistently exceeding guest expectations.
Oversaw all aspects of event planning, including menu creation, staffing, setup, and teardown for successful execution.
General Manager
5 Years 1 Month
Staples | 02.2014 - 03.2019
Directed daily operations to enhance team efficiency and customer satisfaction.
Implemented process improvements that streamlined inventory management and reduced costs.
Led cross-functional teams to achieve strategic goals and foster collaboration across departments.
Developed training programs that elevated employee performance and engagement levels.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
J.D. - Law
University of Cincinnati Petit College of Law | Cincinnati, OH