Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jeffrey Cochran

Liberty,North Carolina

Summary

Highly motivated Sales Executive with expertise in communication and business development. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

11
11
years of professional experience

Work History

Account Executive

Gentiva Hospice
11.2021 - Current
  • Penetrated new territories, successfully establishing relationships with Acute and Post-Acute Facility accounts within the first three months.
  • Grew referral volume by 100% in the first year by cultivating productive relationships with doctors' office staff, and clinical center personnel and community-based organizations.
  • Led North Carolina Central Region in percentage over budgeted goals for 2023 and beginning 2024
  • Holds Peer Mentor position in region for all new sales representatives
  • Maintains seat on Company's Senior Living Standards Committee
  • Documented client interactions, sales and pitches delivered in CRM system.
  • Maintained a Quarterly Business Plan that included compiling office historical data, Market Analysis, SWOT Analysis, and Target-Reach Frequencies.

Executive Director

Peak Resources Alamance
06.2019 - 07.2021
  • Increased annual profit by 167% by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
  • Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.
  • Managed relationships with key industry partners, including some of the state's largest health systems, and implemented promotional initiatives to maximize marketing program performance.
  • Created professional sales presentations to effectively convey awareness and benefits of the company's services
  • Implemented customer conflict resolution measures which resulted in a 4.7 stars out of 5 for customer satisfaction(over 5oo surveys submitted on a monthly basis).
  • Created promotional materials and provided insightful information to social media, websites and print media to educate potential clientele.

Associate Director

Randolph Health and Rehabilitation Center
07.2018 - 06.2019
  • Assist in overseeing daily operations of all departments, consisting of 180 employees, to ensure regulations and facility policies are adhered to.
  • Conducted weekly sales meeting with outside sales team to establish weekly growth measures and new sale leads and initiatives
  • Identified new service areas and grew client base by 75% within 4 months of being in position.
  • Implemented new Quality Assurance and Performance Improvement benchmarks and data collection tools.
  • Was awarded first place in the company for Top Employee Engagement/Recognition Program out of 300+ locations.
  • Prepared and delivered presentations to physician practices and medical offices to highlight offerings and secure new business.

Executive Director

Autumn Care of Biscoe
05.2013 - 07.2018
  • Directed a facility who consistently exceeded the budgeted net income including a $700,000+ annual profit in 2015.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive facility exposure which resulted in an annual occupancy of 98%
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Conducted regular ride-alongs with sales staff to review policy and procedures and benchmark best practices.

Education

Bachelor of Science - Business Administration

Appalachian State University
Boone, NC
05.2010

Skills

  • Prospect targeting
  • Sales pipeline management
  • Financial operations
  • Customer satisfaction
  • New Business Development
  • Operations

Accomplishments

    2014- Autumn Corporation Facility of the Year

    2015- Autumn Corporation Facility of the Year


    2019- Employee Recognition Program Development Winner


    2022- Appointed Peer Mentor for new hire sales professionals

    2023- Appointed as Post Acute Sales Standards committee member(representing a 10,000+ employee company)

Timeline

Account Executive

Gentiva Hospice
11.2021 - Current

Executive Director

Peak Resources Alamance
06.2019 - 07.2021

Associate Director

Randolph Health and Rehabilitation Center
07.2018 - 06.2019

Executive Director

Autumn Care of Biscoe
05.2013 - 07.2018

Bachelor of Science - Business Administration

Appalachian State University
Jeffrey Cochran