JEFFREY C. STIFF
Midlothian,VA
Summary
Highly experienced Business Operations Supervisor, Senior with over 10 years of expertise in financial management, contract oversight, customer service operations, and regulatory compliance. Adept at budget planning, vendor relations, recruitment coordination, and team leadership. Proven ability to drive accountability, responsiveness, and operational efficiency while managing business support functions.
Overview
13
13
years of professional experience
Work History
Deputy Director
Dinwiddie County Water Authority
Dinwiddie, USA
01.2023 - Current
- Oversee business operations, budgeting, and administrative functions
- Lead contract and vendor management, ensuring timely RFP development, renewals, and compliance
- Prepare and monitor financial reports, cost estimates, and budget allocations
- Supervise staff and conduct performance reviews, coaching, and employee recognition initiatives
- Manage cross-functional business support services across departments
Operations Manager
Hopewell Water Renewal
Hopewell, USA
01.2022 - 01.2023
- Led financial oversight and operational activities for wastewater treatment facilities
- Managed procurement processes, accounting functions, and vendor contracts
- Prepared budget forecasts, financial tracking reports, and project allocations
- Developed standard operating procedures and compliance measures
Wastewater Treatment Operator
Hopewell Waste Water Treatment Facility
Hopewell, USA
01.2012 - 01.2015
- Assisted in budget monitoring and resource allocation for wastewater operations
- Conducted financial audits and compliance assessments
- Managed data tracking and regulatory reporting processes
Education
Bachelor of Science - Business Administration
Hampton University
Hampton, VASkills
- Business & Financial Operations Management
- Budget Planning & Fiscal Oversight
- Vendor Management
- Regulatory Compliance & Process Improvement
- Administrative & Operational Leadership
- Customer Service & Stakeholder Engagement
- Staff Training, Supervision & Performance Evaluations
- Project & Program Management
- Microsoft Office Suite & Data Management
- Report Writing & Executive Correspondence
- Leadership & Team Development
- Financial & Budget Management
- Vendor & Contract Negotiations
- Process Optimization & Compliance
- Customer & Stakeholder Relations
- Report Writing & Presentation Skills
Licenses And Requirements For Position
- Valid Virginia Driver’s License (Current & Active)
- Financial & Business Operations Expertise (10+ Years)
- Supervisory & Leadership Experience (5+ Years)
- Project & Administrative Management Expertise
Certifications And Licensure
- Virginia Class 1 Wastewater Operator License
- OSHA 60 Certified
- Certified Business Operations & Compliance Specialist
- Certified Safety Instructor
Timeline
Deputy Director
Dinwiddie County Water Authority
01.2023 - Current
Operations Manager
Hopewell Water Renewal
01.2022 - 01.2023
Wastewater Treatment Operator
Hopewell Waste Water Treatment Facility
01.2012 - 01.2015
Bachelor of Science - Business Administration
Hampton University
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