Jeffrey Curtis
12562 Nelson St #108 Garden Grove,CA
Summary
Dynamic professional with extensive experience at Ralphs Grocery Store, excelling in customer service and merchandise planning. Proven ability to enhance sales through effective visual merchandising and efficient order fulfillment. Strong coaching skills foster team collaboration and workforce development, driving operational improvements and achieving performance goals.
Overview
37
37
years of professional experience
Work History
Food Clerk
Ralphs Grocery Store
07.1988 - 01.2025
- Demonstrated advanced product knowledge, item locations, pricing and stock levels.
- Assisted customers in finding proper products and offering suggestions.
- Arranged items in display cases to promote sales.
- Assisted in managing product counts and audits.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Operated cash register to accurately process and record customer payments.
- Stocked shelves and organized merchandise displays for easy retrieval.
Staff Sargent
USMCR
01.1989 - 10.2004
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Liaised with management and other departments to maintain smooth operations.
- Assisted with onboarding new staff members, providing orientation and support.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Provided guidance and support to junior staff members in achieving performance goals.
- Participated in team-building activities to foster teamwork and collaboration.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Bolsa Grande
Westminster, CA06-1988
Skills
- Customer Service Expertise
- Merchandise Planning Expertise
- Efficient Order Fulfillment
- Comprehensive Product Understanding
- Visual Merchandising
- Order Management
- Workforce Education
- Asset Inventory Control
- Coaching for Enhanced Performance
- Workforce Development
- Collaborative Team Building
- Coaching and Guidance
Timeline
Staff Sargent
USMCR
01.1989 - 10.2004
Food Clerk
Ralphs Grocery Store
07.1988 - 01.2025
High School Diploma -
Bolsa Grande
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