Jeffrey Daniels
Admire,KS
Summary
Proven leader with a track record of boosting sales and enhancing team productivity at Vapor 100. Skilled in sales management and staff development, I excel in creating strategies that increase customer satisfaction and employee performance. My approach combines innovative sales techniques with effective team motivation, achieving significant results without exceeding a single numerical percentage. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Regional Manager
Vapor 100
2024.04 - Current
- Increased regional sales by developing and executing targeted marketing strategies.
- Assessed individual employee performance regularly, providing constructive feedback on areas requiring improvement.
- Oversaw inventory management processes, ensuring optimal product availability across multiple locations.
- Spearheaded special projects, meeting deadlines and delivering results that exceeded expectations.
- Implemented innovative training programs for new hires, enhancing their skills and reducing turnover rates.
- Managed a team of sales representatives for optimal productivity and efficiency in the region.
- Cultivated a positive work environment through team-building exercises and open channels of communication.
Customer Account Representative
Rent A Center Warehouse & Retail Store
2023.04 - 2024.04
- Increased client retention, consistently maintaining strong relationships with key accounts.
- Devised tactics to grow customer base and boost sales.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Anticipated potential challenges faced by customers during contract renewal process; proactively addressed these concerns prior to negotiation stage, ultimately securing continued business partnerships.
- Collaborated with sales teams to upsell products and services, resulting in increased revenue.
- Monitored customer feedback for patterns in order to identify potential areas for improvement within internal processes or policies.
- Reduced customer complaints with proactive communication and timely resolutions.
- Exceeded performance targets through diligent follow-up on outstanding issues and proactive problemsolving.
Shop Assistant
Bluestem Farm & Ranch Supply
2022.10 - 2023.04
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in locating items, ensuring a positive shopping experience.
Retail Sales Associate
Cash Saver Grocery Store
2022.06 - 2022.09
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Answered questions about store policies and addressed customer concerns.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
General Assembler
SMX Staffing
2022.01 - 2022.05
- Increased product reliability by meticulously following assembly instructions and blueprints, ensuring accurate component placement.
- Enhanced team collaboration with effective communication and problem-solving skills, leading to increased productivity.
- Demonstrated adaptability by quickly learning new assembly techniques as required for various product lines or projects.
- Improved production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Displayed strong initiative by actively seeking out additional tasks during downtime, contributing to overall team productivity.
- Reduced assembly errors by conducting thorough quality checks and maintaining strict attention to detail.
- Consistently met production quotas by efficiently managing workload and staying focused during high-pressure situations.
General Manager
Dominos's Pizza
2021.01 - 2021.12
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Customer Service Representative
Domino's Pizza
2019.12 - 2021.01
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
Customer Service Representative
McDonald's
2019.05 - 2019.08
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Emporia High School
Emporia, KS05.2021
Skills
- Customer Relations
- Staff Development
- Sales management
- Team motivation
- Money Handling
- Product and service knowledge
- Staff Training and Development
- Recruitment and hiring
- Workload Management
- Employee Performance Evaluations
- Policy Enforcement
- Sales Strategies
- Retail Operations
Certification
Forklift Operation Certification, Bluestem Farm and Ranch Supply - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Regional Manager
Vapor 100
2024.04 - Current
Customer Account Representative
Rent A Center Warehouse & Retail Store
2023.04 - 2024.04
Shop Assistant
Bluestem Farm & Ranch Supply
2022.10 - 2023.04
Retail Sales Associate
Cash Saver Grocery Store
2022.06 - 2022.09
General Assembler
SMX Staffing
2022.01 - 2022.05
General Manager
Dominos's Pizza
2021.01 - 2021.12
Customer Service Representative
Domino's Pizza
2019.12 - 2021.01
Customer Service Representative
McDonald's
2019.05 - 2019.08
High School Diploma -
Emporia High School
Forklift Operation Certification, Bluestem Farm and Ranch Supply - 2023
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