Jeffrey DeLapp
Everett,WA
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Kquest LLC through strategic process improvements and meticulous attention to detail. Skilled in materials transport and adept at navigating complex routes, my proactive approach and ability to maintain a positive attitude under pressure have consistently led to superior results and heightened client satisfaction.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Self Employed
04.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Senior Associate
Kquest LLC
10.2021 - 04.2023
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
Senior Lead Cook
Eurest Dining Services
10.2011 - 10.2021
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
Education
None - Business
University of South Alabama
Mobile, ALHS Diploma - Basic
Mercy Cross High School
Biloxi, MS06.1998
Skills
Materials transport
Route logs
Equipment monitoring
Map reading and navigation skills
Familiarity with DOT regulations
Timeline
Delivery Driver
Self Employed
04.2023 - Current
Senior Associate
Kquest LLC
10.2021 - 04.2023
Senior Lead Cook
Eurest Dining Services
10.2011 - 10.2021
None - Business
University of South Alabama
HS Diploma - Basic
Mercy Cross High School