Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Jeffrey Delport

Tehachapi,California

Summary

Dynamic sales manager with a proven track record at Old Dominion Freight, excelling in customer service and team leadership. Enhanced employee engagement and satisfaction while controlling costs, resulting in increased profits. Skilled in Salesforce management and effective communication, fostering a collaborative culture that drives business development and continuous improvement.

Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

19
19
years of professional experience

Work History

Manager of Sales and Service

Old Dominion Freight
08.2006 - Current
  • Developed a high-performing sales team through effective coaching, mentoring, and performance management.
  • Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
  • Facilitated collaboration among team members by promoting open communication channels and providing ongoing feedback.
  • Established clear communication channels between sales and service departments to ensure seamless coordination in meeting customer needs.
  • Implemented a comprehensive training program for new hires, reducing onboarding time while increasing employee retention rates.

Solutions Specialist

Old Dominion Freight
08.2009 - 04.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

No Degree - Business Administration

National University
Redlands, CA

Skills

  • Customer service
  • Team leadership
  • Relationship building
  • Cross-functional teamwork
  • Sales management
  • Negotiation
  • Business development
  • Salesforce management
  • Coaching and mentoring
  • Effective communication
  • Positive attitude
  • Adaptability and flexibility
  • Excellent communication
  • Training and development
  • Active listening

Accomplishments

  • Earned the “service center of the year” Award in 2019,2020 for highest revenue growth and lowest operating ratio.
  • won the Jimmy Johnson award 2016 and 2018 biggest improvement in all operational matrix.
  • won the safety claims award the past 7 years. lowest claims ratio in the region.

Languages

English
Native or Bilingual

Interests

  • Playing Sports golf
  • Dance (my girls are in competitive dance)
  • Gym Workouts
  • Animal Care (cows, chickens)

Timeline

Solutions Specialist

Old Dominion Freight
08.2009 - 04.2013

Manager of Sales and Service

Old Dominion Freight
08.2006 - Current

No Degree - Business Administration

National University

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