Jeffrey Delvecchio
Bakersfield,CA
Summary
Dynamic and dependable food server with extensive experience at MGM Resorts International, recognized for enhancing customer satisfaction through effective multitasking and strong food safety practices. A fast learner with a can-do attitude, consistently meeting goals while providing exceptional service in high-pressure environments.
Overview
27
27
years of professional experience
Work History
Food Server
La Costa Mariscos
06.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
General warehouse associate
Ross Stores Inc
10.2018 - 12.2021
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors.
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
- Used hand-held devices, computer terminals and manual entry to track inventory movements and conducted audits to uncover and address any discrepancies.
- Operated production machinery safely to reduce workplace accidents.
- Trained new team members by relaying information on company procedures and safety requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Performed minor maintenance on equipment to keep tools operational and detailed repair work in reports.
Food Server
Buffalo Wild Wings
04.2019 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
General Warehouse Associate
Volt Workforce Solutions-Ikea
01.2018 - 08.2018
- Worked with support teams to resolve issues with product, service or accounting areas
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated forklifts to transfer inventory to and from target destinations.
Food Server
MGM Resorts International - Double Barrel
09.2016 - 01.2018
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Food Server
MGM Resorts International-Diablos Cantina
05.2009 - 11.2017
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Maintained high standards of customer interactions and assistance.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
Food Server
Yard House
04.2016 - 08.2016
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Server
On The Border
02.2016 - 08.2016
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
Construction Laborer
Wells Cargo
07.2008 - 10.2008
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed porridge of catch basins and poured and sawed off concrete and asphalt.
- Provided accurate measurements and estimates for all projects.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Prepared and cleaned construction sites by removing debris.
- Loaded and unloaded building materials used for construction.
Production
Chrysler Corporation
07.1999 - 07.2008
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Received and correctly processed both written and verbal instructions, prints and work orders.
- Inspected and tested components, assemblies and power tools.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Closely inspected parts to ensure they were clean and free of contaminants.
- Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
Food Server
Outback Steakhouse
04.1998 - 07.2001
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
High School Diploma -
Churchill High School
Livonia, MISkills
- Strong Algebra and general math skill
- Fast learner
- Works well under pressure
- Can-do attitude
- Strong time management skills
- Energetic, friendly and enthusiastic
- Organized
- Consistently meet goals
- Machine servicing
- Capable of heavy lifting
- Dependable and reliable
- Effective at multi-tasking
- Self-motivated
- Possesses a reliable vehicle
- Professional attitude
- Food handling
- Cash handling
- Order taking
- Food safety practices
Accomplishments
Certified trainer in food service and health regulations in the restaurant industry. Head server in two different venues on the Las Vegas strip at the Monte Carlo. State endorsed in math and reading. Have been awarded employee of the month at Ikea, Monte Carlo and Outback Steakhouse.
Timeline
Food Server
La Costa Mariscos
06.2021 - Current
Food Server
Buffalo Wild Wings
04.2019 - 03.2020
General warehouse associate
Ross Stores Inc
10.2018 - 12.2021
General Warehouse Associate
Volt Workforce Solutions-Ikea
01.2018 - 08.2018
Food Server
MGM Resorts International - Double Barrel
09.2016 - 01.2018
Food Server
Yard House
04.2016 - 08.2016
Food Server
On The Border
02.2016 - 08.2016
Food Server
MGM Resorts International-Diablos Cantina
05.2009 - 11.2017
Construction Laborer
Wells Cargo
07.2008 - 10.2008
Production
Chrysler Corporation
07.1999 - 07.2008
Food Server
Outback Steakhouse
04.1998 - 07.2001
High School Diploma -
Churchill High School
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