Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
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Jeffrey D. Rist

Flower Mound,United States

Summary

Strategic leader in Operations, Safety, and Customer Service. Enhanced safety protocols and compliance, driving operational performance improvements. Developed and trained high-performing teams aligned with organizational goals. Managed vendor relationships and negotiated contracts to deliver innovative solutions.

Overview

18
18
years of professional experience

Work History

Operations Supervisor, Senior Safety Coordinator

LSG Sky Chefs
04.2023 - 12.2025
  • Directed daily operations in preparation, stowage, and transportation of airline meals and supplies.
  • Ensured compliance with airline safety standards through rigorous driver certification processes.
  • Achieved significant reductions in incident rates, asset abuse, and aircraft damage.
  • Conducted incident investigations and documentation to expedite resolutions and inform training strategies.
  • Led new hires and staff in recurring SOP, OSHA, and FAA regulatory training sessions.
  • Developed a skilled team dedicated to safety and performance excellence through targeted training and support.
  • Streamlined purchasing and inventory control processes for materials, ensuring availability for operations.
  • Provided support to other departments in achieving their goals. to achieve their objectives.

Operations - Departure Coordinator - Customer Service Agent

Alaska Airlines - GAT AGS
08.2022 - 04.2023
  • Guided passengers through itinerary changes, reducing travel anxiety during challenging weather and holiday periods.
  • Facilitated communication among gate agents, flight crews, and support staff, enhancing operational efficiency.
  • Verified load plans and cargo compatibility, ensuring adherence to safety regulations.

Fleet Service Clerk/Ramp Agent

Envoy - American Eagle
07.2019 - 07.2022
  • Operated ground support equipment, facilitating efficient and timely aircraft servicing.
  • Marshaled aircraft with hand signals and batons, ensuring safe ground travel for personnel and equipment.
  • Conducted safety checks on equipment to uphold operational standards.
  • Led crew briefings and assignments, reinforcing safety protocols and promoting effective time management.

Transportation Specialist, Sergeant

Texas Air National Guard, Fort Worth 136th. Airlift Wing Logistics Readiness Squadron
01.2008 - 07.2015
  • Managed transportation logistics for airlift operations and mission support efficiently.
  • Negotiated vendor contracts, enhancing processing efficiency for general cargo and HazMat during operations.
  • Delivered logistical training to 25 personnel on cargo preparation and HazMat compliance.
  • Oversaw Deployment Quality Control Center, guaranteeing accuracy of troop deployment documentation.
  • Facilitated briefings for Aircraft Commanders and Crew Chiefs before taxiing and departure.
  • Maintained comprehensive records of shipping documents such as invoices and manifests.
  • Established delivery schedules, providing timely updates to customers.
  • Handled paperwork compliance with various government agencies, including customs clearance.

Operations Manager, Staff Sergeant

US Air Force Joint Service Honor Guard
Dallas
03.2010 - 06.2011
  • Coordinated over 1,400 military honors throughout Texas and DFW National Cemetery.
  • Maintained records of service honors and training schedules, ensuring compliance with military standards.
  • Collaborated with law enforcement and air carriers to ensure respectful military transfers for families.
  • Facilitated communication between VA, families, and funeral directors to coordinate logistical support.

Education

Associate of Arts - Logistics Management

North Central Texas
Gainesville, TX

Associate of Applied Science - Logistics

Community College of The Air Force
Montgomery, AL

Skills

  • Attention to detail
  • Reliability
  • Problem-solving aptitude
  • Interpersonal skills
  • Inventory management
  • Customer relationship management
  • Productivity management
  • OSHA and FAA compliance
  • Cross-functional collaboration
  • Incident investigation
  • Hazardous material handling
  • Quality assurance
  • Cargo management systems
  • Team leadership and training
  • Compliance management
  • Incident reporting
  • Data entry
  • Scheduling coordination
  • Root-cause analysis
  • Warehouse operations

References

References available upon request.

Affiliations

USGA Member since 2008.

Timeline

Operations Supervisor, Senior Safety Coordinator

LSG Sky Chefs
04.2023 - 12.2025

Operations - Departure Coordinator - Customer Service Agent

Alaska Airlines - GAT AGS
08.2022 - 04.2023

Fleet Service Clerk/Ramp Agent

Envoy - American Eagle
07.2019 - 07.2022

Operations Manager, Staff Sergeant

US Air Force Joint Service Honor Guard
03.2010 - 06.2011

Transportation Specialist, Sergeant

Texas Air National Guard, Fort Worth 136th. Airlift Wing Logistics Readiness Squadron
01.2008 - 07.2015

Associate of Arts - Logistics Management

North Central Texas

Associate of Applied Science - Logistics

Community College of The Air Force
Jeffrey D. Rist