Jeffrey Dunn
Imperial,MO
Summary
Dynamic Outside Parts Sales Manager with a proven track record at Broadway Ford Truck, excelling in pipeline management and customer service. Cultivated strong vendor relationships, enhancing profitability and achieving sales goals. Recognized for teamwork and collaboration, effectively resolving customer issues to boost retention and drive long-term business growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Outside Parts Sales Manager
Broadway Ford Truck
08.2024 - Current
- Analyzed inventory levels to optimize stock availability and reduce excess inventory costs.
- Established strong relationships with vendors, negotiating favorable terms to improve profitability of parts sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Ordered parts for customers, repair shops, and service departments for use in all equipment.
- Elevated parts sales via development and preservation of solid relationships with both customers and suppliers.
- Collaborated with service department to ensure timely delivery of parts for repairs, reducing wait times for customers.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Associate
Rush Truck Center
03.1997 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Windsor
Imperial, MOSkills
- Pipeline management
- Territory management
- Teamwork
- Customer service
Accomplishments
Competed 6 times in the Rush Rodeo. Took home 1st place in International parts one of them. Over the years made good freinds met alot of good people some not so much. I have worked half of my life building relationships with customers and will continue to do so as long as life let's me.
Certification
International , Bendix, Meritor, SKF, Cummins Delco Remy and a few more.
Timeline
Outside Parts Sales Manager
Broadway Ford Truck
08.2024 - Current
Sales Associate
Rush Truck Center
03.1997 - 08.2024
High School Diploma -
Windsor