Jeffrey Elliott
Punxsutawney,PA
Summary
Dynamic professional with a proven track record at MacDonald & Owen Veneer & Lumber Co, enhancing customer satisfaction and productivity through continuous improvement and quality assurance. Skilled in visual management and fostering teamwork. Highly self motivated, self-driven problem solver, reliable, and Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Quantity and Continuous Improvement
MacDonald & Owen Veneer & Lumber Co
09.2023 - 07.2024
- Improved customer satisfaction scores by addressing root causes of issues and implementing corrective actions.
- Inspected products and worker progress throughout production.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Dimensional Product Manager
MacDonald & Owen Veneer & Lumber Co
02.2022 - 09.2023
- Resolved issues quickly to maintain productivity goals.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Conducted regular performance reviews, identifying areas for improvement and implementing targeted developmental plans.
Lumber Handler
MacDonald & Owen Veneer & Lumber Co
07.2020 - 04.2022
- Identified potential hazards in the workplace, reporting any issues promptly for swift resolution.
- Kept work area clean and organized, contributing to overall workplace safety measures.
- Contributed to team efforts by completing additional tasks as needed during high-volume periods or staff shortages.
- Operated heavy machinery, such as forklifts to transport large quantities of lumber safely and efficiently.
- Trained new employees on company processes, safety procedures, and equipment usage to ensure a smooth transition into the role of Lumber Handler.
- Maintained safe working environment by consistently following safety protocols and guidelines.
- Collaborated with team members to ensure timely completion of on-time-delivery and tasks.
Service Supervisor
Universal Pressure Pumping Inc.
03.2013 - 11.2019
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
High School Diploma -
Punxsutawney Area High School
Punxsutawney, PA05.1999
Skills
- Visual Management
- Time Management
- Problem-Solving
- Continuous Improvement
- Production Line Management
- Quality Assurance
- Measuring skills
- Hand-Eye Coordination
- Power Tool Operation
- Hand-tool proficiency
- Professionalism
- Attention to Detail
Timeline
Quantity and Continuous Improvement
MacDonald & Owen Veneer & Lumber Co
09.2023 - 07.2024
Dimensional Product Manager
MacDonald & Owen Veneer & Lumber Co
02.2022 - 09.2023
Lumber Handler
MacDonald & Owen Veneer & Lumber Co
07.2020 - 04.2022
Service Supervisor
Universal Pressure Pumping Inc.
03.2013 - 11.2019
High School Diploma -
Punxsutawney Area High School
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