Years of management experience
Verified
This profile is verified using an email address.
Jeffrey Ellis
Martinez,GA
Summary
Dedicated professional with strong customer service and team leadership skills. Experienced in training staff and streamlining operations to enhance performance and efficiency.
Overview
10
10
5
5
Years of Delivery/Driving experience
Work History
Laborer
IT&T
Martinez GA
01.2025 - Current
- Operated various hand and power tools to complete tasks efficiently.
- Assisted in loading and unloading materials, ensuring safe handling practices.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Collaborated with team members to meet project deadlines consistently.
- Participated in training new laborers on best practices and safety procedures.
- Adapted quickly to changing work conditions and priorities, demonstrating flexibility.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Assistant Manager
Chicken Salad Chick
Grovetown GA
06.2020 - 12.2024
- Led team in daily operations, ensuring high standards of food quality and customer service.
- Developed training programs for new employees, enhancing onboarding experience and operational efficiency.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Streamlined scheduling processes, improving staff allocation and maintaining optimal service during peak hours.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in service delivery.
- Established standard operating procedures to ensure compliance with health regulations and operational guidelines.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement..
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Education
No Degree - Business Administration And Technology
Augusta Technical College
Augusta, GA05-2016
Skills
- Material handling
- Truck loading and unloading
- Equipment operation
- Inventory management
- Load management
- Process efficiency
- Logistics coordination
- Multitasking
- Adaptability and flexibility
- Repetitive work
- Dependable
- Team collaboration
- Team leadership
- Training and development
- Supervision
- Delegation
- Workload management
- Decision-making
- Problem-solving
- Conflict resolution
- Team building
- Scheduling
- Operations management
- Customer service
- Customer relations
- Sales growth
- Operational improvement
- Cost control
- Financial management
- Financial reporting
- Performance evaluation
- Recruiting and interviewing
- Sales forecasting
- Marketing
- Safe driving record
- Valid Driver's license
- Truck loading and unloading
- Navigation skills
- Stocking and inventory
- Cargo handling
- Material transport
- Quality assurance
- Cash management
- Route optimization
- Package scanning
Timeline
Laborer
IT&T
01.2025 - Current
Assistant Manager
Chicken Salad Chick
06.2020 - 12.2024
No Degree - Business Administration And Technology
Augusta Technical College