JEFFREY EMMART
Des Moines,IA
Summary
I Pride myself on Professionalism and Integrity.
Certified as a (C.R.O) Conversion Rate Optimization Specialist (Udemy Academy 2025). I truly enjoy helping others achieve their dreams and goals by helping them to optimize their websites through the best of data analytics. I pride myself on learning new tools and ways of achieving goals in any environment. When it comes to problem solving or finding solutions I enjoy stepping up to the task and finding the best of in-depth outcomes. I have had Extensive-Professional-Success throughout all my career endeavors.
Overview
18
18
years of professional experience
Work History
Phone Representative
A.W Companies Inc.
09.2023 - 03.2025
Detail Manager / Warranty Administrations
Mckee R.V
10.2022 - 09.2023
Lead Carpenter
Umthum Construction
07.2021 - 09.2022
Lead Carpenter
Tradesman International
03.2017 - 04.2021
Independent Contractor/Consultant
Rain Away Construction
03.2016 - 03.2017
# Lead Installer/Site Supervisor
Alpha and Omega Loss Prevention
04.2009 - 02.2016
Call Center Phone Representative
Teleperformance
03.2007 - 10.2009
Education
(CR0) Conversion Rate Optimization Specialist - Data Analytics
Udemy Academy
03-2025
Medical Assisting - Medical Social Work
Brown Mackie College
Merrillville, IN11-2014
Skills
- Certifications: OSHA 10-OSHA 30 Certified !
- Forklift Certified
- Site assessments // Site Surveys
- Installing security cameras and its coax cable and systems in over 52 different locations all across the United States Over 16-32 camera Jobs Site Supervisor and Team Lead of 3-6 man crews( Alpha and Omega Loss Prevention)
Professional Liaison and Advisor for Customer/Client and Owners: ( Umthum Construction // Trades-man International // Rain Away Construction // Alpha and Omega Loss Prevention )
Team Lead for:
( Umthum Construction // Trades-man International // Rain Away Construction // Alpha and Omega Loss Prevention )
Lead Carpenter ( Umthum Construction // Trades-man International // Rain Away Construction // Alpha and Omega Loss Prevention )
- Crew training // Carpentry Training // Conducting Safety Crew Training and tips
- Leading Crews in various Weather conditions
- Trouble-shooting issues : such as Loss of Materials and Time Management
- Conflict Resolutions
- Material-Cost Analysis
( Umthum Construction // Trades-man International // Rain Away Construction // Alpha and Omega Loss Prevention )
Exact Measurement Calculations for Projects and Materials for (Umthum Construction // Trades-man International // Rain Away Construction // Alpha and Omega Loss Prevention )
Administrative Skills and Certifications
(CRO Certification) Conversion Rate Optimization Specialist (Udemy Academy 2025)
Professional Certifications : H.I.P.PA Certification. (A.W Companies 2023-2025 and Teleperformance in 2007-2009)
Taking incoming Customer/Client calls
Customer-Support // Account-Verifications
Technical-Trouble-Shooting
Doctor Office confirmation/verification and reports / H.I.P.PA Certification. (A.W Companies 2023-2025 and Teleperformance in 2007-2009)
Refunds & Remediation // Customer-De-escalations.
Account Data Analyst
Case Managements // Account updates.
Case-Escalations // Account Cross Data Analysis
Conflict Resolutions
Researching and Reporting Fraud
Warranty Quotes/ Vehicle Inspections/ Recording/Reporting and Administrations ( Mckee R.V 2022-2023)
Working in a Team Environment
Timeline
Phone Representative
A.W Companies Inc.
09.2023 - 03.2025
Detail Manager / Warranty Administrations
Mckee R.V
10.2022 - 09.2023
Lead Carpenter
Umthum Construction
07.2021 - 09.2022
Lead Carpenter
Tradesman International
03.2017 - 04.2021
Independent Contractor/Consultant
Rain Away Construction
03.2016 - 03.2017
# Lead Installer/Site Supervisor
Alpha and Omega Loss Prevention
04.2009 - 02.2016
Call Center Phone Representative
Teleperformance
03.2007 - 10.2009
(CR0) Conversion Rate Optimization Specialist - Data Analytics
Udemy Academy
Medical Assisting - Medical Social Work
Brown Mackie College
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