Jeffrey evans
shipping coordinator
Pine Bluff,AR
Summary
Dynamic Shipping Coordinator with proven expertise at Central Moloney in logistics management and international shipping. Enhanced customer satisfaction by reducing delivery times through optimized routes and effective communication. Strong attention to detail and critical thinking skills led to successful resolution of shipment issues, fostering collaboration across departments.
Overview
27
27
years of professional experience
Work History
Shipping Coordinator
Central Moloney
01.2015 - Current
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Implemented cost-saving measures to reduce overall shipping expenses while maintaining high-quality service standards.
- Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Improved customer satisfaction by quickly resolving issues related to shipments.
- Implemented new tracking system for outgoing shipments, enhancing visibility for customers.
- Facilitated smooth customs clearance for international shipments by preparing accurate documentation.
- Negotiated with carriers for better shipping rates, significantly reducing overhead costs.
- Improved handling times for urgent shipments by establishing priority system.
- Reduced delivery times by optimizing routes and carrier selection.
- Led task force to address and resolve recurring shipping challenges, improving overall efficiency.
- Enhanced team productivity by training new staff on best practices in shipping and receiving.
- Coordinated with sales and production teams to ensure timely fulfillment of orders.
- Collaborated with suppliers to ensure timely delivery of raw materials.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Cook
Harbor Oaks Golf Club
01.1998 - 11.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
Associate of Applied Science - Electrical Maintenance
Southeast Arkansas College
Pine Bluff, AR12-2014
General Technology
Southeast Arkansas College
Pine Bluff, AR12-2014
Skills
- Shipping procedures
- Transportation planning
- Warehouse operations
- Equipment operations
- Documentation skills
- Invoice processing
- Documentation
- Schedule management
- International shipping
- Logistics management
- Freight coordination
- Product and materials sorting
- Critical thinking
- Teamwork
- Attention to detail
Timeline
Shipping Coordinator
Central Moloney
01.2015 - Current
Cook
Harbor Oaks Golf Club
01.1998 - 11.2015
Associate of Applied Science - Electrical Maintenance
Southeast Arkansas College
General Technology
Southeast Arkansas College
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