Jeffrey Farris

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.

Repair Canon copiers

• Inspected equipment to diagnose operational issues.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

• Enhanced equipment reliability by conducting thorough diagnostics and implementing preventive maintenance procedures.
• Developed valuable relationships with suppliers, negotiating favorable terms for replacement parts that led to cost savings for the organization.