Jeffrey Fernandes

Jacksonville,FL

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced in formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth, and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. A hardworking and passionate job seeker with strong organizational skills eager to secure a Senior Management/Executive position. Ready to help the team achieve company goals. Willing to Accept any Management opportunity with advancement potential. Top-notch Executive with a proven track record of success leading and growing organizations. Strong background in strategic planning, financial management, and team development. Skilled in identifying opportunities and implementing practical business strategies with a commitment to staying informed about the latest trends, technologies, and best practices.

Overview

years of professional experience

Certification

Work History

Startup Founder/CEO

Nature Boy Foods

02.2011 - 02.2018

Directed market expansions to propel abusiness forward, and meet changing customer needs. Founded and developed the company to a profit within the First Year.
Analyzed industry trends and tracked competitor activities to inform decision-making.
Defined company roles and responsibilities to establish and enhance processes.
Formulated and executed strategic initiatives to improve product offerings.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Prepared annual budgets with controls to prevent overages.
Managed financial, operational, and human resources to optimize business performance.
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Developed innovative sales and marketing strategies to facilitate business expansion.
Established organizational mission statement through extensive collaboration and review.
Oversaw divisional marketing, advertising, and new product development.

General Manager of Operations

Costco Wholesale Corp

10.1984 - 07.2010

Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems and procedures to improve operational quality and team efficiency.
Devised processes to boost long-term business success and increase profit levels.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Supervised operations staff and kept employees compliant with company policies and procedures.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Developed and implemented strategies to maximize customer satisfaction.
Increased profit by streamlining operations.
Developed and maintained relationships with external vendors and suppliers.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Trained, coached and mentored staff to support smooth adoption of new Costco University Management program.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Improved productivity while staffing and operational costs by [Number]%.
Created Fiscal Budget for 300+ Million in Annual Revenue and managed such budget with 450+ subordinates

Education

Associate of Arts - Basic Studies

Nassau Community College, Garden City, NY

06.1984

High School Diploma -

Leto High School, Tampa, FL

01.1982

Some College (No Degree) - Business Management Through Costco Wholesale

St Johns University

Master of Arts - I Became A Professor At Costco University

Costco University

01.2001

Skills

Adaptable and Flexible
New Business Opportunities
Improve Policies
HR department startup
Startup and Shutdown Management
Decision-Making
Maintenance and Repair
Cultural Awareness
PPE Compliance
MS Office
Organization and Time Management

Attention to Detail
Good Telephone Etiquette
Active Listening
Planning and Coordination
Interpersonal Communication
Google Workspace
First Aid/CPR
Clerical Support
Startup management
Microsoft Software Proficiency
Excellent Communication

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 450 + staff members.
I received several Awards at Costco Wholesale regarding: Community Service, Increased profit, Increased sales, Employee Morale and Increased Members

Certification

COO-C - Chief Operations Officer
Certified SQF Practitioner
Certified HIPPA
Certified in Train the Trainer

Family Man/ Corporate Family

I am a Proud Family man with 4 Children ranging in the ages of 31 to 1 years of age. Yes, I dared to start all over and I am looking to start all over in my career as well. I started with Costco at the tender age of 19 years and was originally hired by Jim Sinegal Founder/CEO when there was only 3 locations ( now 700 plus locations world wide) and played a major role in opening several locations within my 27 year career. I was mentored by many greats and achieved Senior Management within my first two years and went on to Achieve Executive Management. I loved my Career and my extended Costco Wholesale Family.

Timeline

Startup Founder/CEO - Nature Boy Foods

02.2011 - 02.2018

General Manager of Operations - Costco Wholesale Corp

10.1984 - 07.2010

Nassau Community College - Associate of Arts, Basic Studies

Leto High School - High School Diploma,

St Johns University - Some College (No Degree), Business Management Through Costco Wholesale

Costco University - Master of Arts, I Became A Professor At Costco University

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