I am a dependable mature man looking for a long term opportunity. I have worked for my prior job for 12 years. I was laid off due to lack of work. Prior to that I owned and worked at my family flooring business for 37 years. I am a fast learner and willing to take on new responsibilities.
Overview
30
30
years of professional experience
Work History
CDL Delivery Driver
Norris Food Service
Bohemia, NY
04.2012 - 01.2024
Maintained proper documentation for each delivery, reducing errors and ensuring regulatory compliance.
Filled out load paperwork and DOT-mandated log books.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Assisted warehouse staff in loading and unloading trucks while maintaining safety standards.
Delivered packages to customer desired locations.
Achieved high levels of customer service excellence through prompt issue resolution and attention to detail.
Upheld cleanliness standards inside the vehicle cabin area throughout work shifts, promoting a healthy and safe driving environment.
Operated vehicle safely in highly congested areas with no traffic violations.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Protected people and equipment from hazardous materials by using correct procedures.
Operated light trucks to deliver loads as far as 300 miles from home location.
Managed unforeseen circumstances professionally, such as road closures or weather-related incidents affecting delivery timelines.
Completed rush deliveries on tight timetables to satisfy customer needs.
Managed customer inquiries and complaints in polite and professional manner.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Successfully avoided time delivery delays by carefully planning best routes.
Fostered positive working relationships with regular customers.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Answered common customer questions and completed paperwork at delivery and pickup locations.
Minimized company liability and risks to loads by obeying traffic laws.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Strengthened customer relationships by supporting special requests or last-minute changes whenever possible within policy limitations.
Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
Ensured customer satisfaction through accurate and timely deliveries, addressing concerns promptly.
Collaborated with dispatchers to effectively coordinate pickups, deliveries, and resolve challenges along the route.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Expedited on-time deliveries by utilizing GPS technology and avoiding traffic-related delays.
Floor Technician Supervisor
Milburn Flooring / Sub-Contractor
Copiague, NY
07.2001 - 03.2012
Sub-Contractor for Milburn Flooring.
Installed carpet, VCT and linoleum.
Labor manager overseeing all customer service.
Prepared daily work orders and job schedules.
Solved all installation issues and problems.
Maintained work trucks.
Ensured adherence to OSHA regulations within the team''s working environments, maintaining a safe workspace at all times.
Increased team morale through encouraging their active involvement in decision-making processes related to their daily tasks.
Directed projects according to schedule and quality demands.
Documented construction and extraction workers' hours, wages and other pertinent information.
Reduced workplace accidents by strictly enforcing company safety policies and guidelines.
Floor Technician Supervisor
Campbell’s Carpet / Sub-Contractor
Port Washington, NY
05.1994 - 07.2001
Verified all job orders or correct materials ordered.
Handled customer service.
Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
Used power scrubbing and waxing machines to scrub and polish floors.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.