Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roshanda Ford

Forest Park,IL

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Epic.

Overview

30
30
years of professional experience

Work History

Service Representative

Loyola University Medical Center
02.2022 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Epic to schedule appointments.
  • Balanced deposits and credit card payments each day.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.

Accounts Payable Clerk

Transco Inc.
03.1994 - 09.2019
  • Investigated and resolved internal accounting variances to keep records current
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Entered figures using 10-key calculator to compute data quickly
  • Reported financial data and updated financial records in ledgers and journals
  • Inputted 500+ invoices per month
  • Evaluated employee expense reports and verified accuracy
  • Provided key clerical and administrative support to senior accounting staff
  • Liaised with vendors and customers to resolve discrepancies
  • Presented audit findings to Controller after reviewing results and paperwork
  • Processed all incoming and outgoing invoices and payments
  • Communicated with suppliers to reconcile invoice payments
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
  • Disbursed petty cash by recording entries and verifying documentation
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft
  • Verified vendor accounts by reconciling monthly statements and related transactions
  • Generated and submitted invoices based upon established accounts receivable schedules and terms
  • Reconciled processed work by verifying entries and comparing system reports to balance
  • Input financial data and produced reports using AS400, TIP and Intacct
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
  • Scheduled office meetings and client appointments for the accounting department
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
  • Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Kept reception area clean and neat to give visitors positive first impression

Education

Associate of Applied Science - Computerized Business Systems

Robert Morris University - Illinois
Chicago, IL
06.1989

Skills

  • Payment processing
  • Data entry
  • Reminder Calls
  • Chart Pulling
  • Patient Registration
  • Payment Collection
  • Document Filing
  • Patient Greeting
  • Medical Insurance
  • Demographics Information
  • Insurance Verification
  • Patient Care and Confidentiality
  • Appointment Confirmation
  • Appointment Scheduling

Timeline

Service Representative

Loyola University Medical Center
02.2022 - Current

Accounts Payable Clerk

Transco Inc.
03.1994 - 09.2019

Associate of Applied Science - Computerized Business Systems

Robert Morris University - Illinois
Roshanda Ford