JEFFREY FRANKLIN
Lafayette,CA
Summary
Proven leader with a track record of successfully guiding and developing individuals, teams, and organizations through a combination of vision, context, purpose, and leading by example. Recognized for consistently delivering exceptional results. Extensive expertise in all facets of customer service. Committed to finding a role where fostering growth and cultivating a thriving workplace environment for all is the priority. Strong communication, customer service, and teamwork skills ready to be leveraged in a new position.
Overview
24
24
years of professional experience
Work History
Players Edges Services
01.2019 - Current
- Working in a casino banking games such as Blackjack, 3-Card Poker, Baccarat and Pai Gow
Estimating Small Business Coordinator
Gilbane Federal (Formerly ITSI)
01.2008 - 01.2019
- Company Overview: Government General Contractor serving DoD, primarily Air Force, CBP, Army and Navy
- Subcontractor outreach to small businesses (SDB-SDVOSB-WOSB-Hubzone) for Government contracts
- Coordinated bids, proposals, and wrote small business plans for IDIQ's and Task Order's
- Successfully procured bids for awarded Multiple Award Task Order Contracts (MATOC's)
- Developed estimating procedure for 400-million-dollar company to be FAR and DCAA compliant
- Maintained relationships with CONUS subcontractors that ensured multiple bids to produce over $200 million in awarded TO's
- Worked with USACE, GSA Afcee and Afceesa
- Government General Contractor serving DoD, primarily Air Force, CBP, Army and Navy
Owner
World of Spirits
01.2006 - 01.2008
- A high-volume liquor / convenience store grossing 1.1 million in annual sales, an increase of 20% over previous owner
Sales Manager
AmSan West
01.2001 - 01.2006
- Company Overview: Nationwide distributor of janitorial, maintenance, safety and paper supplies with annual sales of 300 million
- Sales Manager responsible for leading eight sales reps, five of them exceeding quota
- Established and grew relationships with key accounts and national accounts
- Worked with suppliers to grow business and develop new programs to increase sales
- Responsible for $8 million budget that increased gross profit 14% in final year
- Taught sales team to increase income by achieving better costs, contracts, etc
- Without increasing price to customer
- Nationwide distributor of janitorial, maintenance, safety and paper supplies with annual sales of 300 million
Education
Associate of Arts - Business
Diablo Valley College
Pleasant Hill, CA05-1979
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
- Verbal communication
Timeline
Players Edges Services
01.2019 - Current
Estimating Small Business Coordinator
Gilbane Federal (Formerly ITSI)
01.2008 - 01.2019
Owner
World of Spirits
01.2006 - 01.2008
Sales Manager
AmSan West
01.2001 - 01.2006
Associate of Arts - Business
Diablo Valley College
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