Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Galli

Abilene

Summary

Retail professional with extensive experience at Lowe's, specializing in inventory management and team leadership. Achievements include significant improvements in customer satisfaction and sales growth through targeted training and strategic merchandising initiatives. Strong problem-solving skills and a commitment to fostering collaboration ensure operational efficiency and adherence to safety protocols.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Lowe's
Abilene
11.2023 - 08.2025
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service standards and store policies.
  • Oversaw inventory management and ensured stock levels met customer demand.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Collaborated with team to maintain a clean and organized store environment.
  • Implemented visual merchandising standards to promote product displays effectively.
  • Supported sales initiatives by engaging customers and promoting current promotions.
  • Monitored compliance with safety protocols to ensure a secure shopping experience.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Department Supervisor

Lowe's
Abilene
05.2023 - 11.2023
  • Trained new employees on company policies and procedures.
  • Supervised daily operations to ensure team efficiency and productivity.
  • Monitored inventory levels and ordered supplies as needed.
  • Conducted performance evaluations to provide feedback and guidance.
  • Resolved employee conflicts through effective communication and mediation.
  • Resolved customer complaints in a timely manner.
  • Trained and mentored new associates on department policies and procedures.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Store Manager

Family Dollar
Abilene
01.2023 - 05.2023
  • Oversaw daily store operations and ensured compliance with company policies.
  • Trained and mentored new staff on customer service and operational procedures.
  • Conducted regular audits of cash registers and maintained accurate financial records.
  • Implemented loss prevention strategies to minimize inventory shrinkage risks.
  • Scheduled staff shifts efficiently to maintain adequate coverage during peak hours.
  • Collaborated with team members to maintain a clean and safe store environment.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Department Supervisor

Lowe's
Surprise
11.2020 - 01.2023
  • Supervised daily operations to ensure team efficiency and productivity.
  • Trained new employees on company policies and procedures.
  • Coordinated schedules and assignments for staff members.
  • Monitored inventory levels and ordered supplies as needed.
  • Conducted performance evaluations to provide feedback and guidance.
  • Resolved employee conflicts through effective communication and mediation.
  • Collaborated with management to improve workflow processes and practices.
  • Trained employees on new processes or procedures as needed.
  • Resolved customer complaints in a timely manner.
  • Trained and mentored new associates on department policies and procedures.

Assistant Store Manager

Lowe's
Helena
04.2012 - 11.2020
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service standards and store policies.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Oversaw inventory management and ensured stock levels met customer demand.
  • Collaborated with team to maintain a clean and organized store environment.
  • Implemented visual merchandising standards to promote product displays effectively.
  • Supported sales initiatives by engaging customers and promoting current promotions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Production Manager

Ohio Pickling & Processing
Toledo
01.2009 - 02.2012
  • Supervised daily production activities across multiple manufacturing lines.
  • Implemented safety protocols to maintain compliance with industry regulations.
  • Coordinated inventory management and procurement of raw materials.
  • Trained employees on equipment operation and safety procedures.
  • Monitored production quality and addressed issues promptly.
  • Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
  • Drafted and updated production documentation tracking status and delivery timelines.

Education

High School Diploma -

Del Oro High School
Walnut Creek, CA
05-1983

Skills

  • Inventory management and visual merchandising
  • Sales promotion and cash handling
  • Staff scheduling and customer relationship management
  • Performance evaluation
  • Problem solving
  • Time management
  • Team management
  • Loss prevention
  • POS systems
  • Order management
  • Retail operations
  • Marketing and promotions
  • Hiring and training
  • Employee coaching
  • Strategic merchandising

Timeline

Assistant Store Manager

Lowe's
11.2023 - 08.2025

Department Supervisor

Lowe's
05.2023 - 11.2023

Store Manager

Family Dollar
01.2023 - 05.2023

Department Supervisor

Lowe's
11.2020 - 01.2023

Assistant Store Manager

Lowe's
04.2012 - 11.2020

Production Manager

Ohio Pickling & Processing
01.2009 - 02.2012

High School Diploma -

Del Oro High School

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