Jeffrey Garcia
Edgewood,NM
Summary
Dynamic Sales Professional with a proven track record at Green Light Auto Sales, excelling in customer relationship building and lead generation. Achieved significant revenue growth by implementing strategic sales plans and enhancing client loyalty through exceptional service. Skilled in negotiation tactics and adept at closing deals, driving business expansion and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Professional
Green Light Auto Sales
08.2019 - 08.2025
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
- Reached performance objectives and generated over $Number in sales.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
F&I Manager
DPM Motor Cars
01.2017 - 08.2019
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
- Maintained strict adherence to state laws regarding consumer disclosures and regulatory compliance practices throughout all transactions conducted within the F&I department.
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
Sales Specialist
Santa Fe Mazda Volvo
09.2015 - 01.2017
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
Education
Columbia North High School
NCSkills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Point of sale operation
- Sales presentations
- Sales and marketing strategies
- Sales strategy development
- Lead generation
- Client presentations
- Sales software proficiency
- Deal structuring
- Customer service
- Relationship building
- Sales closing
- Product and service knowledge
- Interpersonal communication skills
- Relationship selling
- Sales consultation
- Customer relations
- Lead prospecting
- Negotiation tactics
- Product and service sales
- Closing talents
- Customer success management
- Customer needs assessment
- Contract negotiations
- Staff training
Timeline
Sales Professional
Green Light Auto Sales
08.2019 - 08.2025
F&I Manager
DPM Motor Cars
01.2017 - 08.2019
Sales Specialist
Santa Fe Mazda Volvo
09.2015 - 01.2017
Columbia North High School
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