Experienced Investigator** with 7+ years of expertise in labor law enforcement, HR compliance, and employee relations. Proven success in conducting thorough investigations and ensuring compliance with federal labor laws, workplace policies, and ethical standards.
- Strong ability to work cross-functionally with HR, legal, procurement, and compliance teams to drive compliance efforts, identify risks, and implement effective solutions.
- Skilled in managing high-risk investigations and providing risk insights to leadership for proactive mitigation.
- Expertise in establishing and improving investigation protocols and documentation, ensuring efficient and effective processes.
- Demonstrated project management experience, collaborating with multiple stakeholders to meet organizational goals and mitigate risks.
- Fluent in Spanish with a history of building relationships with diverse teams and international partners.
- Passionate about creating fair, compliant, and ethical workplaces through data-driven strategies and collaboration.
● Led investigations to ensure compliance with federal labor laws, recovering over $1.5M in back wages, liquidated damages, and penalties for workers.
● Conducted detailed data analysis and utilized case management software to track and monitor case progress, ensuring timely and accurate resolutions.
● Collaborated with cross-functional teams, including HR, legal, and compliance departments, to provide insights and resolve complex wage and hour disputes.
● Analyzed trends in labor law violations and presented findings to senior leadership to inform strategic decision-making.
● Built relationships with diverse stakeholders, including advocacy groups, government agencies, and consulates, to raise awareness of workers' rights.
● Leveraged Spanish fluency to support Spanish-speaking complainants and assist in cross-cultural communication.
● Recognized for consistently delivering high-quality work and receiving multiple performance awards for excellence.
● Managed and mentored a team of 5 investigators and 1 office technician, overseeing a high volume of investigations and case resolutions.
● Negotiated favorable outcomes in complex cases, contributing to the successful resolution of 30+ cases.
● Led staff training on time management and communication, improving team productivity.
● Collaborated with department leadership to set strategic goals and foster relationships with employers, stakeholders, and union representatives.
● Coordinated outreach and educational programs to raise awareness of labor law requirements.