Jeffrey Goddard
Griffin,GA
Summary
Experienced and reliable Maintenance Supervisor with 16 years of expertise in overseeing maintenance teams in the dynamic sports and entertainment industry. Seeking a rewarding and long-term position to leverage extensive experience in facility operations and live events to make a meaningful impact as part of a collaborative team. Committed to ensuring seamless operations, optimizing efficiency, and delivering exceptional results.
Overview
16
16
years of professional experience
Work History
SR Maintenance Manager
State Farm Arena
01.2016 - Current
- In this role I am responsible for ensuring our engineering department has the tools and knowledge needed to complete any task that may come up
- I oversee our Work order system 24/7 to make certain that our team completes work orders and PMs in a timely manner
- I work directly with the Director of engineering and the SVP of facilities and operations to ensure our facility is operating and looking like a world-class facility
- I manage a team of 35 technicians and all contractors that come into our building
- I work directly with contractors and vendors to ensure maintenance of our facility and parking structures is completed in a timely manor and on budget.
- I ensure that our team has the training to work safely and efficiently
- Supervised employee performance, preventive maintenance, and safety.
- I have experience operating and troubleshooting PLC and BMS systems including but not limited to JCI Metasys, ETC, Lutron, and Honeywell
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Contributed to development, implementation, and execution of maintenance programs.
- Developed and implemented employee incentive programs to promote top performance.
- Managed maintenance team to achieve increased efficiency and productivity.
Interim Director of Engineering
State Farm Arena
05.2021 - 06.2022
- In this role I was responsible for all areas of Engineering
- This included vertical transportation (elevators and escalators), HVAC, Plumbing, Electrical, Maintenance, Painting, Carpentry, Fabrications, ETC
- I was responsible for ensuring that projects were completed on budget and on time
- Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
- Spearheaded research projects that led to the development of cutting-edge technologies translating into competitive advantages for the organization.
- Optimized manufacturing operations by identifying bottlenecks, implementing best practices, and providing targeted training to staff.
- Delivered cost savings by negotiating favorable contracts with vendors, lowering material expenses without sacrificing quality.
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
Interim Director of Operations
State Farm Arena
08.2018 - 01.2020
- In this role I was responsible for all aspects of operations at State Farm Arena
- This included waste removal, Housekeeping, Conversion, FF&E, and employee uniforms
- While in this role I took a failing housekeeping department and made them successful by walking each area everyday until I was satisfied with the work that was being completed
- Cleanliness is very important to a positive guest experience
- I also took our conversion team which had very long chair strike times 45 minutes and turned that into 15 minute strikes
- I was responsible for all FF&E within our facility and would ensure that each item was placed in the correct position daily to provide the best possible experience for our guest
- I would order replacement items when needed
- While Director of operations I was tasked with creating a department that would handle uniforms for every department in the facility
- Prior to this each department was responsible for their own uniforms
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
Electrician
Philips Arena
02.2009 - 01.2016
- In this role I was responsible for completing work orders that were submitted to the electrical department
- I would work directly with the maintenance manager to ensure our facility was ready for our guests and clients
- I was responsible for ordering supplies needed to perform the job duties that I was assigned
- I would mainly handle the larger projects such as renovations and build outs
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
Education
G.E.D -
Griffin Technical College
Griffin, GA03.2002
Skills
- Team Meeting Facilitation
- Leadership in Facility Maintenance
- Computerized maintenance management system
- Project management
- Work order management
- Maintenance scheduling
- Electrical systems
- Facility management
- Equipment troubleshooting
- Purchasing and procurement
Timeline
Interim Director of Engineering
State Farm Arena
05.2021 - 06.2022
Interim Director of Operations
State Farm Arena
08.2018 - 01.2020
SR Maintenance Manager
State Farm Arena
01.2016 - Current
Electrician
Philips Arena
02.2009 - 01.2016
G.E.D -
Griffin Technical College
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