Tonya Canaday
Channahon,IL
Summary
Dynamic payroll professional with extensive experience at Shorewood Family Dental Care, adept in bi-weekly payroll processing and time tracking. Recognized for enhancing payroll accuracy and fostering a positive work environment through strong interpersonal skills. Proven ability to streamline operations, contributing to improved efficiency and employee satisfaction.
Overview
32
32
years of professional experience
Work History
Payroll
Shorewood Family Dental Care
03.1993 - Current
- Calculated deductions and processed payroll for employees.
- Managed payroll for 50 employees, ensuring timely and accurate payments.
- Ensured timely processing of payroll, maintaining the highest level of accuracy and professionalism.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Enhanced payroll accuracy by diligently reviewing timesheets, overtime calculations, and deductions.
Assistant to Office Manager
Shorewood Family Dental Care
03.1993 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Hygiene Coordinator
Shorewood Family Dental Care
03.1993 - Current
- Increased patient retention with exceptional customer service and prompt follow-up communication.
- Tracked key performance metrics to identify areas for improvement in the hygiene department''s productivity and effectiveness.
- Managed patient inquiries with professionalism, addressing concerns regarding treatments or financial responsibilities promptly and effectively.
- Improved patient satisfaction by implementing a streamlined appointment scheduling process.
- Streamlined recall system processes, resulting in increased appointment confirmations among existing patients.
- Identified trends in patient needs or preferences related to preventive oral care services offered by the practice.
- Contributed to the practice''s growth and success by consistently meeting or exceeding hygiene department revenue goals.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
Education
Business/Accounting
Joliet Junior College
Joliet, ILDiploma - High School Requirements
Plainfield High School
Plainfield06.1990
Skills
- Payroll policies and procedures
- Bi-weekly payroll
- Payroll processing assistance
- Time tracking and payroll administration
- ADP payroll
Timeline
Payroll
Shorewood Family Dental Care
03.1993 - Current
Assistant to Office Manager
Shorewood Family Dental Care
03.1993 - Current
Hygiene Coordinator
Shorewood Family Dental Care
03.1993 - Current
Business/Accounting
Joliet Junior College
Diploma - High School Requirements
Plainfield High School
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