Jeffrey Gomez
Phoenix
Summary
Experienced leader with strong background in stadium operations, facilities management, event operations and life safety. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known to demonstrate a tireless work ethic while consistently exceeding expectations.
Overview
14
14
years of professional experience
Work History
Fire Marshal-Special Events
Phoenix Fire Department
01.2022 - Current
- Responsible for granting fire safety permits and conducting site inspections, fire inspections at all fireworks displays, festivals and special events
- Review and approve Public Safety & Event Management Plans; Designate and train crowd managers for facilities or events in excess of 1,000 persons.
- Enforce permits for outdoor public assembly, indoor public assembly, tents, concert staging, bleachers, ballasting plan for tents, fireworks & pyrotechnics, vehicle displays, temporary generators, special event liquor license, and street closures.
- Analyzes and approves plans and construction documents for buildings, processes, operations, and fire protection systems and equipment.
- Improved fire safety by conducting thorough inspections and enforcing compliance with codes and regulations.
- Streamlined permit processes for efficient handling of building plans, ensuring prompt approval or necessary corrections.
- Collaborated with local emergency services to develop coordinated response plans for enhanced community safety.
- Made daily inspections of facilities and equipment.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Inspected buildings to determine fire risk and advise owners on prevention methods.
Director of Facility Operations
Pro Housing-Cleveland Indians
08.2021 - 12.2021
- Managed the day-to-day operation of Cleveland Indians 41 room player housing facility
- Oversee fulltime staff of 6 in housekeeping, maintenance, front desk and security
- Responsible for ensuring all maintenance tasks are completed on time or scheduled with third party vendors by delegating or completing maintenance orders.
- Monitoring the safety and cleanliness of interior and exterior areas, player apartments, offices, conference rooms, parking lot, pool and indoor recreation spaces.
- Oversee third party vendor services, including but not limited to, outsourced labor and equipment rentals.
- Scheduling/completing routine inspections and emergency repairs (fire pump, elevators, emergency generator, video boards, monitors, air-handling and HVAC systems.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Drive equipment such as a forklift, scissor lift, maintenance cart, boom lift, etc.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Senior Manager, Event & Stadium Operations
Arizona Diamondbacks
01.2011 - 11.2020
- Exercise direct supervision over fulltime staff-(2) Event Crew and (1) Event Intern.
- Recruited, hired, trained and supervised a team of 240 event staff (guest services & security), providing guidance and direction to ensure high levels of performance and customer satisfaction. Tracked employee attendance & punctuality.
- Maintained detailed records of large-scale events, including planning, timelines, expenses, and resources used. Routinely served as manager on duty.
- Developed customized proposals for potential clients that showcased the stadiums capabilities while addressing specific needs or requests from the client.
- Created comprehensive budgets for each event, tracking expenses closely to avoid overspending while still delivering exceptional experiences.
- Reduced operational costs by negotiating contracts with vendors and securing favorable pricing to decrease expenses.
- Conducted post-event evaluations to identify areas for improvement and implemented changes accordingly for future events.
- Prepare and approve facility billing of all expenses for settlement.
- Conduct production and operational meetings as required to ensure smooth coordination of event activities.
- Manage stadium events around off season capital projects.
- Sustainability Initiatives-Assisted with conversation to waterless urinals, air hand dryers, recycling and composting best practices.
- Heavy equipment operations: Forklift, scissor lift, boom lift, concert flooring and seating. Experience with ABI Mastermind, ReServe Interactive Software, and Social Tables.
- Facilitated numerous events at Chase Field including: 2011 82nd MLB All-Star Game, 2011 NLDS, 2013 World Baseball Classic, 2015 New Uniform Unveiling, 2017 Wild Card & NLDS, Evening on the Diamond, Kenny Chesney 2016 & 2018, Cactus Bowl 2016-2017, Monster Jam & Super Cross 2012-2014.
Media Relations Intern
Houston Astros
08.2010 - 12.2010
- Voted Fall 2010 Intern Class Co-MVP
- Prepare and distribute credentials to media and MLB scouts; daily game-notes, team lineups, rosters, and stat packs; contribute to the production of the baseball club’s annual media guide and season in review.
- Prepare daily minor league reports, daily clips and assist media relations department with additional game day correspondence; contributed to the production of the 2010 Astros media guide.
- Prepare and distribute press kits for team owner Drayton McLane press conference regarding team sale; assist with coordinating incoming fan mail and distribution of media publications; coordinate press box operations and promotional distribution to media.
- Coordinated media events, photo opportunities and press interviews to drive client engagement.
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.
- Proficient with Baseball Reference, StatsPass.com, MLB Portal, InfoNET, InDesign, and Photoshop CS3.
- This position was unpaid.
Education
IAVM Certified Venue Professional
October 2022Crowd Management Certified
August 2023CPR/AED Certified
March 2022Communications
Arizona State University
Bachelor Of Arts-Communications 05.2007
Skills
- Large Scale Event Planning
- Fire Code Compliance
- Fire & Life Safety
- Emergency Response Procedures
- Risk Mitigation
- Staff Management-Recruit, Hire & Train
- Vendor Management
- Comprehensive
- Financial Planning & Budget Management
- Sustainability & Recycling Initiatives
- Comprehensive knowledge stadium systems including mechanical, electrical, plumbing, HVAC and retractable roof systems
Timeline
Fire Marshal-Special Events
Phoenix Fire Department
01.2022 - Current
Director of Facility Operations
Pro Housing-Cleveland Indians
08.2021 - 12.2021
Senior Manager, Event & Stadium Operations
Arizona Diamondbacks
01.2011 - 11.2020
Media Relations Intern
Houston Astros
08.2010 - 12.2010
IAVM Certified Venue Professional
Crowd Management Certified
CPR/AED Certified
Communications
Arizona State University
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