Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Grabo

Pewaukee

Summary

Dedicated Assistant Property Manager ready to take on the responsibility of Property Manager. Diligent student of my mentors here at FRED.

I use Chat GPT frequently, but in this section of my resume, I would like to get away from AI and speak plainly.

In my time here at FRED I have been extremely blessed to have been taken under the wing of some incredibly talented mentors. Though I would name all of whom has helped train me, the most recent and available to me is Renee. Through my time working with Renee, I have gleaned a great deal of knowledge and experience pertaining to the inner workings of property management and specifically Saddle Brook in all its uniqueness. Together we have grown and acquired a great working knowledge of not only Saddle Brook as a property, but as a structure with moving parts, personalities, wants and needs.

What I can offer is something that I believe is worth more than 10 years of experience in property management. What I offer is true insight into the chemistry of our team here, and how nurturing it in just the right way is what will make this property succeed. I can speak firsthand on the feelings of my co-workers; the feelings of abandonment and discouragement with each new turn over, which is becoming a common occurrence here at Saddle Brook. What this team needs is a strong and understanding leader who already has a naturally developed, good rapport with everyone on the team. Positioning myself as a consistent point of contact for our team members will make for a seamless transition, with minimal loss of moral. I truly believe that any member of this team would back me in my pursuit of this role, as many of them already come to me as a person that can be relied upon in any situation.

I have also built strong relationships with our residents here, most of which wouldn't bat an eye at new management if the face was my own. They are used to working with me, and akin to our team here, they know they can rely on me to lend an ear to whatever they may need attention given to in regard to their own unique situations. Positioning myself as their main point of contact would be seamless as well, maintaining comfortability for our residents.

To this company, I am an appreciating asset. I currently attend evening college courses pertaining to property management though WCTC’s Real Estate Associate Degree program. With work aligning with education, I am in a unique position. My potential increases exponentially with each new step I take in each endeavor in tandem, one benefiting the other. Assuming this new role would be gasoline on that fire, making me extremely valuable to FRED. I have a hunger to learn and advance, but also to build and fortify. I know that with the added influence of this role, the machine that is Saddle Brook will flourish all the further.

I have worked with Adam, been trained by him. Though others may have more time under their belts, I have a working relationship with my regional. He knows what to expect, and the quality of my efforts. Can he say the same for a resume off the street? Can Tyler? Alexis? With me, you know what you are signing up for. A hard worker, with an unquenchable thirst for efficiency. To make this place run even smoother than it already does, is a dream of mine that I would find great satisfaction in realizing.

Throughout my time here I have learned, laughed, forged friendships, and contributed to building an environment for all to thrive. Given the opportunity, I plan to continue forging those same qualities and even magnifying them. I know that I can be the leader that not only Saddle Brook as a business needs, but also that TEAM Saddle Brook needs!

Thank you,

Jeff Grabo

Overview

11
11
years of professional experience

Work History

Assistant Property Manager

Fiduciary Real Estate Development
07.2024 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Leasing Agent

Fiduciary Real Estate Development
04.2024 - 07.2024
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
  • Improved property appearance with consistent inspections, identifying areas in need of repair or updates.

Aquatics Specialist

YMCA
05.2022 - 04.2024
  • Evaluated staff performance regularly to ensure the highest standards of customer service within the aquatics department.
  • Boosted swim team performance with targeted coaching strategies focused on technique refinement and endurance building.
  • Mentored new hires through comprehensive training programs that increased employee retention rates.
  • Managed budgetary constraints effectively by implementing cost-saving measures without compromising service quality or safety standards.

Store Manager

Brewers Two Cafe
01.2014 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

High School Diploma -

Waukesha West
Waukesha
06-2012

Associate of Arts - Real Estate

WCTC
Pewaukee
06-2026

Skills

  • Strong communication skills
  • Fair housing regulations
  • Tenant issue resolution
  • Relationship building and rapport
  • Unit inspection
  • Staff management
  • Payment collection
  • Policy enforcement
  • Emergency response planning
  • Activity planning
  • Training and mentoring
  • Schedule coordination

Timeline

Assistant Property Manager

Fiduciary Real Estate Development
07.2024 - Current

Leasing Agent

Fiduciary Real Estate Development
04.2024 - 07.2024

Aquatics Specialist

YMCA
05.2022 - 04.2024

Store Manager

Brewers Two Cafe
01.2014 - 05.2022

High School Diploma -

Waukesha West

Associate of Arts - Real Estate

WCTC
Jeffrey Grabo