Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Jeffrey Graham

Toledo

Summary

Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Skilled in security management, specializing in overseeing shifts to ensure optimal safety and performance. Strong understanding of surveillance systems and emergency protocols from previous experience as Security Shift Manager. Known for strong leadership abilities, quick decision-making skills, and ability to train staff effectively. Prior role involved implementing new security measures which improved overall facility safety.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Shift Manager

Penn National Gaming
Toledo
12.2023 - Current
  • Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
  • Assessed potential threats to personnel or property onsite and took appropriate action as necessary.
  • Performed regular maintenance checks on all security systems installed at the site.
  • Developed and implemented training procedures for newly hired personnel.
  • Prepared and presented reports on security status and incidents to senior management.
  • Coordinated emergency response procedures in the event of a security breach or other emergency situation.
  • Conducted daily security inspections of facility and equipment to ensure proper functioning and safety protocols.
  • Responded immediately to security threats, breaches and emergencies, following proper protocols.
  • Reviewed security practices prior to events and identified potential weaknesses.
  • Managed staff schedules for shifts and events to minimize overtime costs.

Asst. Security Shift Manager

Penn National Gaming
Toledo
11.2021 - 12.2023
  • Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
  • Supervised staff during special events such as concerts or conventions held at the facility.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Trained new security officers on safety protocols and company standards.
  • Managed a team of security personnel, providing ongoing training and performance evaluations.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Developed and implemented training procedures for newly hired personnel.
  • Updated existing policies regularly to keep up with changing industry standards or regulations.

Security Officer

Penn National Gaming
Toledo
11.2020 - 11.2021
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained high levels of alertness throughout shifts.
  • Assisted with crowd control during large events held at the facility.
  • Patrolled crowds during events to preserve order and promote security.

Education

Associate of Science - Horticulture Science

The Ohio State University
Columbus, OH
05-2000

Skills

  • Emergency response
  • Security systems maintenance
  • Threat assessment
  • Incident reporting
  • Team management
  • Staff scheduling
  • Policy development
  • Crisis management
  • Employee training
  • Security team management
  • Security policy development
  • Investigation techniques
  • Employee performance evaluation
  • Training management
  • Staff monitoring
  • Asset protection

Affiliations

  • Family man
  • Outdoor enthusiast
  • Equestrian
  • Animal lover

Accomplishments

  • Penn Gaming Team member of the quarter
  • Penn Gaming Team member of the year

Certification

  • CPR Certified
  • Red Cross First Aid training

References

References available upon request.

Timeline

Security Shift Manager

Penn National Gaming
12.2023 - Current

Asst. Security Shift Manager

Penn National Gaming
11.2021 - 12.2023

Security Officer

Penn National Gaming
11.2020 - 11.2021

Associate of Science - Horticulture Science

The Ohio State University

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Jeffrey Graham