Jeffrey Griffith
Williamson,Georgia
Summary
Versatile professional with extensive experience in sales, customer service, and culinary arts. Proven track record of building strong customer relationships, boosting sales, and managing high-volume operations. Skilled in inventory management, team collaboration, and delivering exceptional service in fast-paced environments. Bringing dedication, adaptability, and effective communication to drive business growth.
Overview
40
40
years of professional experience
Work History
Snack Route/Salesperson
Mckees Bakery
09.2021 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Established strong rapport with clients resulting in enhanced customer loyalty and increased repeat business.
- Consistently engaged with customers and effectively addressed their needs, resulting in boosted sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Promoted long term business growth by building relationships with customers and community.
Tow Truck Driver
Liberty Towing- Owner\Operator
08.2020 - 10.2023
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Building and Grounds Staff
Pike County Public Works
06.2018 - 09.2021
- Promoted long term business growth by building relationships with customers and community.
- Demonstrated consistent self-motivation and personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated ability to excel in both individual and group settings.
- Exhibited adaptability and proficiency in acquiring new skills and acclimatizing to novel environments.
- Demonstrated exceptional communication abilities through effective verbal and written interactions.
- Demonstrated excellent teamwork skills while assisting others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Sales Associate
Lowes Home Improvment
01.2004 - 06.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Banquet Chef
T.P.C. Sugarloaf Country Club
01.2000 - 01.2002
- Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
- Practiced safe work habits to avoid possible injury to self or other employees.
- Learned menu items produced by assigned station to achieve proper quantities.
- Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
- Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
- Ordered food and supplies used to prepare meals for [Number] people.
- Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
- Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
- Consistently met budget constraints while maintaining high-quality food production standards for each event attended to.
- Developed cost-effective meal plans while maintaining high standards of quality and presentation.
- Achieved success in meeting tight deadlines for multiple simultaneous events through effective time management skills.
- Wrote, maintained and updated banquet menu specifications, recipes and production forecasts.
- Maintained kitchen equipment in optimal working condition and requested repairs when needed.
- Reduced food waste by implementing efficient portion control practices during plating processes.
- Collaborated with event planners to customize menu offerings based on client preferences and dietary restrictions.
- Implemented creative presentation techniques that elevated the visual appeal of each dish served at banquets or special occasions.
- Led pre-event tastings with clients, providing personalized attention and building trust in the culinary experience provided for their guests.
- Established strong relationships with local vendors to source fresh ingredients for menu development purposes.
- Managed food inventory, ensuring optimal freshness and minimizing waste for cost-effective operations.
- Maintained strict adherence to food safety regulations, ensuring a safe and sanitary kitchen workspace at all times.
Sous Chef\Banquet Chef
Towne Lake Hills Golf Club
01.1998 - 01.2000
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
- Spearheaded community outreach initiatives, participating in local food festivals to increase restaurant visibility.
- Contributed to menu design, incorporating innovative culinary techniques that attracted wider clientele.
Restaurant Team Member
Ernies Steakhouse\Sports Bar
10.1988 - 01.1993
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Painter's Helper\ Painter
Atlanta Road Paint and Body
01.1985 - 01.1992
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Performed buffing and finishing duties at end of each paint job.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Achieved seamless paint jobs by thoroughly prepping surfaces, including sanding, masking, and priming.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
- Operated hand-held spray guns and automated spray paint.
- Mixed colors to create required hues and appropriately mixed thinners.
- Ensured workplace safety by following strict guidelines for proper ventilation, equipment maintenance, and hazardous waste disposal.
- Assisted denting personnel with taking out dents and sags to achieve smooth surface.
- Maintained up-to-date knowledge on industry techniques and products through continuous training and certification programs.
- Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.
- Consistently met or exceeded performance goals set by management, resulting in increased responsibility and trust within the team.
- Safeguarded the environment by strictly adhering to company policies for proper disposal of hazardous materials and waste.
- Optimized material usage through precise mixing ratios and expert spray gun technique adjustments according to job requirements.
Education
Culinary Arts - Restaurant And Culinary Management
Johnson & Wales University
Charleston, SC01.1998
High School Diploma -
Chamblee Charter High School
Chamblee, GA05.1983
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Timeline
Snack Route/Salesperson
Mckees Bakery
09.2021 - 08.2024
Tow Truck Driver
Liberty Towing- Owner\Operator
08.2020 - 10.2023
Building and Grounds Staff
Pike County Public Works
06.2018 - 09.2021
Sales Associate
Lowes Home Improvment
01.2004 - 06.2011
Banquet Chef
T.P.C. Sugarloaf Country Club
01.2000 - 01.2002
Sous Chef\Banquet Chef
Towne Lake Hills Golf Club
01.1998 - 01.2000
Restaurant Team Member
Ernies Steakhouse\Sports Bar
10.1988 - 01.1993
Painter's Helper\ Painter
Atlanta Road Paint and Body
01.1985 - 01.1992
Culinary Arts - Restaurant And Culinary Management
Johnson & Wales University
High School Diploma -
Chamblee Charter High School
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