Customer-oriented General Sales Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Great leader and strategic planner, offering vision and motivation to every team member that will go to battle with me.
Overview
21
21
years of professional experience
Work History
General Sales Manager
Patriot Chevrolet GMC Buick
08.2023 - Current
Motivated 30 team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached 20 sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Master at maintaining inventory, can consistently maintain 35 day average turn rate.
Very successful used car buyer. Have connections to get vehicles to front line within 10 days from date of purchase.
Highly motivated to be successful, only way that happens is to make everyone around me successful.
Grew sales by 30% and boosted profits, applying proactive management strategies and enhancing sales training.
General Sales Manager
John Holt Auto Group
04.2022 - 07.2023
Established and cultivated solid business relationships with new or existing customers.
Recruited and hired top-level talent to add value and expertise to sales department.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed and implemented strategies to increase sales and profitability, 20% year over year.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Owner/Operator
MDP Media
01.2019 - 03.2022
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated 10 employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Used Car Sales Manager
Carter County Dodge Chrysler Jeep Ram
01.2010 - 12.2018
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
Directed sales support staff in administrative tasks to help sales reps close deals-50% close rate.
Master Seargent
United Sates Air Force
01.2003 - 05.2015
Recorded incident reports with detailed accounts of occurrences.
Oversaw team of security officers and managed scheduling and performance evaluations.
Conducted regular patrols of facility to detect and deter security threats.
Prepared and submitted reports to keep management informed of security activities and developments.
Combat Veteran with two tours in Iraq, proven leader under massive amount of pressure.
Managed daily operations of 100-employee security team.
Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)Financial Services Manager at Steele Chevrolet Cadillac Buick GMC Saint John (Steele Auto Group)