Jeffrey Harman Jr
Summary
Dynamic professional with a proven track record in asset protection and human resources administration. Excelled in surveillance expertise and talent recruitment, significantly enhancing operational quality and security measures. Skilled in fostering cross-functional relationships and implementing robust training programs, demonstrating exceptional mediation expertise and personnel management.
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
Work History
Asset Protection Officer
Macy's
06.2024 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Built cross-functional relationships with business partners to reduce losses.
- Wrote reports for internal and external crime, burglary, or theft.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Monitored CCTV cameras and alarm systems for security breaches.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Merchandiser
Frito-Lay
01.2022 - 06.2024
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
General Manager in Training
Domino's Pizza
03.2016 - 01.2022
- Assisted in recruiting, hiring and training of team members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Human Resources Assistant
Moore's Logistics
01.2009 - 08.2019
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Participated in job fairs to recruit new talent.
- Developed and maintained HR policies and procedures.
Department Manager
Lowes Home Improvement
01.2006 - 11.2010
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate of Arts - General Studies
Potomac State College of West Virginia University
Keyser, WVSkills
- Investigative techniques
- Surveillance expertise
- Mediation expertise
- Human resources administration
- Personnel records maintenance
- Talent management
- Compensation/payroll
- Employee relations
- Talent recruitment
- Employee onboarding
- Benefits administration
- Administrative support
Timeline
Asset Protection Officer
Macy's
06.2024 - Current
Merchandiser
Frito-Lay
01.2022 - 06.2024
General Manager in Training
Domino's Pizza
03.2016 - 01.2022
Human Resources Assistant
Moore's Logistics
01.2009 - 08.2019
Department Manager
Lowes Home Improvement
01.2006 - 11.2010
Associate of Arts - General Studies
Potomac State College of West Virginia University