Jeffrey Harrod
Brownsboro,TX
Summary
Experienced with inventory management, supply chain optimization, and team leadership. Utilizes strong organizational skills to maintain accurate stock levels and reduce operational inefficiencies. Track record of enhancing vendor relationships and ensuring seamless parts availability.
Overview
13
13
years of professional experience
Work History
Parts Manager
Pegasus CDJR
05.2020 - 10.2024
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided timely, insightful and accurate reports to upper management.
- Supervised and trained staff on product knowledge and customer service.
Parts Manager
Brinson CDJR
01.2019 - 05.2020
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Provided timely, insightful and accurate reports to upper management.
- Ordered parts for customers, repair shops, and service department.
Parts Counter Person
Patterson CDJR
11.2018 - 11.2019
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
- Researched vehicles and parts via physical catalogs and electronic means.
- Maintained clean and neat parts counter and sales floor.
- Adhered to company guidelines for performance and compliance.
Parts Counter Person
Elder Chrysler
01.2012 - 08.2018
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
Education
Diploma -
Brownsboro High School
Brownsboro, TXSkills
- Invoice Processing
- Customer Service
- Inventory Management
- Ordering parts
- Stock management
- Vendor Relations
- Returns processing
- Forklift Operation
- Inventory Restocking
- Staff Training
- Obsolescence control
- Hardworking and Reliable
- Management
Timeline
Parts Manager
Pegasus CDJR
05.2020 - 10.2024
Parts Manager
Brinson CDJR
01.2019 - 05.2020
Parts Counter Person
Patterson CDJR
11.2018 - 11.2019
Parts Counter Person
Elder Chrysler
01.2012 - 08.2018
Diploma -
Brownsboro High School
Similar Profiles
Dylan PilgrimDylan Pilgrim
Quick Lane Technician at Pegasus CDJRQuick Lane Technician at Pegasus CDJR
Fabiana GuillouxFabiana Guilloux
Maintenance Expert at Pegasus ResidentialMaintenance Expert at Pegasus Residential
Sina ToleafoaSina Toleafoa
Team Leader / Shift Mentor – DCJ Sherwood Program at Pegasus Community CareTeam Leader / Shift Mentor – DCJ Sherwood Program at Pegasus Community Care
Brandon RadkeBrandon Radke
Electrical - Floors at Clayton HomesElectrical - Floors at Clayton Homes
Michael VaughnMichael Vaughn
Director of Engineering and Facilities at Biomerics FMIDirector of Engineering and Facilities at Biomerics FMI