Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jeffrey Hill

Colorado Springs,CO

Summary

Dedicated and focused Project Management Specialist with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

19
19
years of professional experience

Work History

Maintenance Technician

ClubCorp USA Inc.
Milton, GA
03.2016 - 06.2020
  • Followed strict agronomical schedule of maintenance and repair on property daily
  • Gained detailed horticulture knowledge and education on all types of turf grasses and the required care of each
  • Operated and maintained upkeep on various heavy duty machines

Customer Service Administrator

Carroll County Department of Public Works
Carrollton, GA
01.2010 - 11.2016
  • Answered all incoming calls, emails, and faxes
  • Order intake and processing- Created service tickets, dispatched technicians
  • Accounts receivable- Invoiced completed work orders, collected payment
  • Accounts payable- Verified vendor bills for accuracy, entered into system and submitted for payment

Restaurant Manager

Applebee's Neighborhood Grill & Bar
Duluth, GA
04.2006 - 10.2010
  • Ensured customer/ guest satisfaction
  • Resolved conflict
  • Human resources- Hired, fired, and disciplined employees
  • Maintained schedule ensuring all areas are properly staffed
  • Daily operations- closed, opened, handled money
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.

Retail Store Manager

Nextel Communications
Roswell, GA
01.2001 - 07.2006
  • Developed and maintained store policies and procedures.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Performed regular audits to ensure compliance with company standards.
  • Recruited, trained and managed a team of 20+ employees.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.

Education

Some College (No Degree) - Computer Technology And Customer Service

Central Georgia Technical College
Macon, GA
01-2014

GED -

Stone Mountain High School
Stone Mountain, GA
08-2007

Skills

  • Building Maintenance
  • Tool management
  • Documentation
  • Equipment Installation
  • Project Management
  • Supply Management
  • Codes Compliance
  • Employee Development
  • Business strategies
  • Microsoft Office Suite
  • Organization and Multitasking
  • Vendor Negotiations
  • Resources Allocation
  • Payroll Control

References

References available upon request.

Timeline

Maintenance Technician

ClubCorp USA Inc.
03.2016 - 06.2020

Customer Service Administrator

Carroll County Department of Public Works
01.2010 - 11.2016

Restaurant Manager

Applebee's Neighborhood Grill & Bar
04.2006 - 10.2010

Retail Store Manager

Nextel Communications
01.2001 - 07.2006

Some College (No Degree) - Computer Technology And Customer Service

Central Georgia Technical College

GED -

Stone Mountain High School

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Jeffrey Hill